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[resolved] Is my FTP login different from my WP login? (3 posts)

  1. rtt0988
    Member
    Posted 2 years ago #

    Hello,

    I'm currently experiencing a problem with "500 Server Error" messages on my website. While I'd normally log in and fix it, I can't do that, either.

    So I'm attempting to connect to the server via Mac's built in FTP. However, no matter what I try, it keeps telling me that my username/password is incorrect. Is the login different? Or am I putting entering the website into the "Server Address" section incorrectly?

    I've tried:

    ftp://www.MYDOMAIN.com/
    ftp://MYDOMAIN.com/
    ftp://www.MYDOMAIN.com/wp-admin
    ftp://MYDOMAIN.com/wp-admin

    Please let me know what I'm doing wrong. I need my site back up and running pronto.

    Thanks

  2. WPyogi
    Forum Moderator
    Posted 2 years ago #

    Yes, FTP is different - you need to get that information from your hosting company.

  3. WPyogi
    Forum Moderator
    Posted 2 years ago #

    And in the future, please stick with existing threads on a topic:

    http://wordpress.org/support/topic/help-unable-to-view-or-log-in-to-my-site?replies=7

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