Hi @mishamone , when you choose the panorama, does it give an instant error or do you get the error in the preview?
If it’s on the preview, then publish the tour. Then create a test page and embed the tour there and give us the link.
Thanks.
Hi, when we tried accessing the image, it was not accessible.
You have to use an image that is publicly accessible.
The image you are using is probably only accessible privately.
Do you use any particular plugin to serve your media from Google Storage?
Yep, image is accessible. I see it and all the photos and videos on my site showed correct.
I use WP-stateless plugin, but I deactivated his before I created a ticket. Without plugin the same.
Hi, the image is accessible now.
On the tour page, we checked the console errors. It gives the following error:
Access to XMLHttpRequest at 'https://storage.googleapis.com/mishamone.appspot.com/montesite/2020/04/gradtivat360.jpg' from origin 'https://4ernogoria.ru' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
This is called a CORS error. You need to set up CORS on Google Cloud Storage for the file to be publicly accessible through other applications.
Here’s a guide on how it is done: Guide to set CORS on Google Cloud Storage
Let us know if this fixes the issue. Thanks.
Hi guys!
I fixed this with your help!
But I use other link for fix it. In my opinion, it’s more clearly…
https://bitmovin.com/docs/encoding/faqs/how-do-i-set-up-cors-for-my-google-cloud-storage-bucket
Anyway, thanks a bunch! Really appreciate! It’s working correct now. Hurray!!!
https://4ernogoria.ru/test-tour/
You rock!!!
PS How to set up start view?
-
This reply was modified 10 months, 2 weeks ago by
mishamone.
Great.
Can you elaborate on what you mean by Start view?
Thanks.
In some case I want the pano starts from specific pitch an yaw… Just called it like start view….
I understand. It is the Default Scene face feature.
Here’s the guide.
However, it’s a Pro feature. It is not available in the free plugin.
Hope you understand.
Thanks.
Yep, of course understand.
Guys, thanks again for your support, time and great plugin!!!
Feel free to reach out to us if you face any other issues. We are always ready to help.
Thanks.