Hi @mishamone , when you choose the panorama, does it give an instant error or do you get the error in the preview?

If it’s on the preview, then publish the tour. Then create a test page and embed the tour there and give us the link.

Thanks.

Hi, when we tried accessing the image, it was not accessible.

You have to use an image that is publicly accessible.

The image you are using is probably only accessible privately.

Do you use any particular plugin to serve your media from Google Storage?

Hi, the image is accessible now.

On the tour page, we checked the console errors. It gives the following error:

Access to XMLHttpRequest at 'https://storage.googleapis.com/mishamone.appspot.com/montesite/2020/04/gradtivat360.jpg' from origin 'https://4ernogoria.ru' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.​

This is called a CORS error. You need to set up CORS on Google Cloud Storage for the file to be publicly accessible through other applications.

Here’s a guide on how it is done: Guide to set CORS on Google Cloud Storage

Let us know if this fixes the issue. Thanks.

Great.

Can you elaborate on what you mean by Start view?

Thanks.

I understand. It is the Default Scene face feature.

Here’s the guide.

However, it’s a Pro feature. It is not available in the free plugin.

Hope you understand.

Thanks.

Feel free to reach out to us if you face any other issues. We are always ready to help.

Thanks.