Support » Plugin: WP VR - 360 Panorama and Virtual Tour Builder For WordPress » Is it possible to use your plugin with Google Storage hosting?

  • Resolved mishamone

    (@mishamone)


    I’m host all the images and videos files for my site on the Google Storage. When I choose a file for panorama I get “File could not be accessed”. Is it possible to use your plugin with Google Storage hosting?
    Thanks in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @mishamone , when you choose the panorama, does it give an instant error or do you get the error in the preview?

    If it’s on the preview, then publish the tour. Then create a test page and embed the tour there and give us the link.

    Thanks.

    Thread Starter mishamone

    (@mishamone)

    https://4ernogoria.ru/test-tour/
    In admin area the same

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, when we tried accessing the image, it was not accessible.

    You have to use an image that is publicly accessible.

    The image you are using is probably only accessible privately.

    Do you use any particular plugin to serve your media from Google Storage?

    Thread Starter mishamone

    (@mishamone)

    Yep, image is accessible. I see it and all the photos and videos on my site showed correct.
    I use WP-stateless plugin, but I deactivated his before I created a ticket. Without plugin the same.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, the image is accessible now.

    On the tour page, we checked the console errors. It gives the following error:

    Access to XMLHttpRequest at 'https://storage.googleapis.com/mishamone.appspot.com/montesite/2020/04/gradtivat360.jpg' from origin 'https://4ernogoria.ru' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.​

    This is called a CORS error. You need to set up CORS on Google Cloud Storage for the file to be publicly accessible through other applications.

    Here’s a guide on how it is done: Guide to set CORS on Google Cloud Storage

    Let us know if this fixes the issue. Thanks.

    Thread Starter mishamone

    (@mishamone)

    Hi guys!
    I fixed this with your help!
    But I use other link for fix it. In my opinion, it’s more clearly…
    https://bitmovin.com/docs/encoding/faqs/how-do-i-set-up-cors-for-my-google-cloud-storage-bucket
    Anyway, thanks a bunch! Really appreciate! It’s working correct now. Hurray!!!
    https://4ernogoria.ru/test-tour/

    You rock!!!
    PS How to set up start view?

    • This reply was modified 1 year, 3 months ago by mishamone.
    Plugin Support C S Sultan

    (@sultan00rextheme)

    Great.

    Can you elaborate on what you mean by Start view?

    Thanks.

    Thread Starter mishamone

    (@mishamone)

    In some case I want the pano starts from specific pitch an yaw… Just called it like start view….

    Plugin Support C S Sultan

    (@sultan00rextheme)

    I understand. It is the Default Scene face feature.

    Here’s the guide.

    However, it’s a Pro feature. It is not available in the free plugin.

    Hope you understand.

    Thanks.

    Thread Starter mishamone

    (@mishamone)

    Yep, of course understand.
    Guys, thanks again for your support, time and great plugin!!!

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Feel free to reach out to us if you face any other issues. We are always ready to help.

    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
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