• Resolved rio1313

    (@rio1313)


    Hi,

    Is it possible to add a custom button to the Abandoned Orders area of the plugin that will move a particular order to the Order tab with a processing status when clicked?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @rio1313,

    Greetings for the day!

    We don’t have the opportunity available to move the abandoned orders to the WooCommerce orders list with processing status.

    Our Cart Abandonment Recovery plugin is designed to collect data and generate recovery links. It doesn’t directly create orders in WooCommerce. Orders are only created when a user fills in their data on the checkout page and completes the purchase.

    I hope this clarifies things for you.

    Best Regards,

    Thread Starter rio1313

    (@rio1313)

    Is it possible to add a button or customize it? or any scope to add that button ?

    • This reply was modified 1 month, 3 weeks ago by rio1313.
    Plugin Support Aamir

    (@aamiribsf)

    Hello @rio1313,

    Thanks for writing back.

    As explained earlier, it is not possible to create order using the collected data in the abandoned orders list.

    I hope you understand.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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