Support » Plugin: WordPress Online Booking and Scheduling Plugin – Bookly » Is it possible for the client to confirm the appointment?

  • Resolved daensmc


    Is it possible that by sending a notification sms to the client, he can somehow confirm the appointment? for example with a keyword something like answering the following text “Confirm”, or is there an addon that allows this function? What can be done so that the client confirms the appointment in some way with the sms notifications?

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  • Plugin Author Bookly



    Thank you for your message.

    You can use {approve_appointment_url} variable in SMS notification:

    Let me know if it works for you.

    Thread Starter daensmc


    directly from the sms is not possible?

    Plugin Author Bookly


    The above-mentioned variable generates a link that can be accessed by your staff member or customer and the appointment becomes approved. There is no other way the customer could sms back or something that would change the appointment status.

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