Support » Everything else WordPress » Is it allowed/ethical to get the users email on plugin activation

  • Resolved Dylan James

    (@dylanjkotze)


    I am developing a plugin and there is a deactivation form to determine why the user deactivates the plugin with their reasoning – and to see why users uninstall the plugin and find out which features are missing.

    My question is – am I allowed to get the users email address and send that in the deactivation survey to me as well so that I can contact them and ask why they have deactivated and if there is anything else I can assist with to help them with it?

    Is this allowed or advised against?

    Thanks.

    • This topic was modified 1 month, 3 weeks ago by  Dylan James.
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