Support » Plugin: Jetpack by WordPress.com » Is Akismet Module not in use?

  • Resolved gunnalag

    (@gunnalag)


    Hi,

    In older versions of JetPack, I could locate Akismet module for spam protection. However, I am no longer able to locate the Akismet module under …wp-admin/admin.php?page=jetpack_modules.

    Is it that Akismet is no longer used/supported by JetPack?

    Jetpack version 5.7
    WordPress 4.9.1

    Thanks,
    Govardhan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    I finally got an option “For state-of-the-art spam defense, please activate Akismet.” though not sure why it wasn’t showing up previously. However, when I clicked on “activate Akismet”, it took me to the Akismet install page. Upon clicking install, it resulted in “Error installing Akismet Anti-Spam on <Site Title>. Destination folder already exists.”

    I know I have had Akismet previously installed and setup. Not sure why Jetpack is unable to locate it.

    Shall remove the existing jetpack files and attempt to have it installed again?

    P.S. as part of https://wordpress.org/support/topic/blank-dashboard-and-settings-pages/#post-9829319, I had to re-install my jetpack plugin recently.

    Thanks,

    Well, I finally nailed it down to the permissions issue on readme.txt, class.akismet.php, and akismet.php files.

    Permission denied.
    Error code: 3
    Error message from server: Permission denied

    Plugin Contributor Cena

    (@cena)

    Hi there!

    I can’t quite tell if this is resolved for you, or whether you still need help, so I’ll assume the latter. 🙂

    I know I have had Akismet previously installed and setup. Not sure why Jetpack is unable to locate it.

    The reason it wasn’t able to to install at the previous location is you were attempting a new install at an existing location, which WordPress doesn’t like. You can delete the existing Akismet folder via FTP or your host’s File Manager.

    Well, I finally nailed it down to the permissions issue

    Was this as a result of attempting to install, or remove, Akismet?

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)
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