Support » Plugin: KP Fastest Tidio Chat » Is a Child theme required?

  • Resolved whiskey8

    (@whiskey8)


    I assume you don’t run this and the official Tidio plugin together and that the KP Fastest Tidio Chat is a stand-alone plugin?

    I don’t use a Child theme – could that be the issue?

    (index):932 GET https://gseonline.net/code.tidio.co/***************.js net::ERR_ABORTED 404

    setTimeout(function(){document.body.appendChild(kpftcScript);},10000);

    The page I need help with: [log in to see the link]

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  • Plugin Author Kreativo Pro

    (@kreativopro)

    Hi @whiskey8

    Yes, our plugin will work stand-alone. And child theme is not needed.

    Please only use this code in plugin settings:
    //code.tidio.co/bbmcmqqkqazoxwznne07fkmgiob8uiup.js

    And please deactivate Official Tidio plugin. It should work fine then.

    Thanks,
    Kreativo Pro

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