Title: iphones
Last modified: June 16, 2021

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# iphones

 *  Resolved [thindpls](https://wordpress.org/support/users/thindpls/)
 * (@thindpls)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/)
 * Plugin works Great on desktop, android, but on i phone it shows up, but will 
   not process answers to go to next step. When you cick NEXT nothing happens. I
   did notice if you swipe left on the screen it asks for WordPress log in information.
   Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fiphones%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Harmonic Design](https://wordpress.org/support/users/harmonic_design/)
 * (@harmonic_design)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564098)
 * Hi thindpls,
    first thing first; HD Quiz is 100% compatible with iPhones.
 * HD Quiz also has nothing to do with logins or anything like that. My best guess
   is that this is a caching issue either with your site or the iPhone you are using.
 * I’m also unable to replicate the issue on my own phone on your site.
 * I see that you are using WP-Optimize, so the first thing to do is go to that 
   plugin’s settings and clear/rebuild the cache. This will ensure that any other
   errors you may have are flushed out allowing your site cache to be rebuilt.
 * The second and most important step is to clear your phone’s cache as well. Apple
   products and especially iPhones are notorious for aggressively caching pages.
   They do this in order to always feel fast since you don’t need to redownload 
   assets that are already cached. The problem with this is that if one of your 
   assets is corrupt, then this corrupt asset will also be cached.
 * On your phone,
    Step 1: Tap to open Settings Step 2: Scroll down and tap Safari.
   It’s listed with Apple’s other first-party apps. Step 3: Tap Clear History and
   Website Data. Step 4: Tap Clear History and Data.
 * Continue through the steps, but make sure that ONLY website data is selected 
   to be cleared. Otherwise, it will also clear your browsing history etc.
 * Please let me know once you’ve done the above and I will continue to assist you
   and help debug if clearing the cache does not fix your site.
 *  Thread Starter [thindpls](https://wordpress.org/support/users/thindpls/)
 * (@thindpls)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564234)
 * Thanks for the quick response.
    I did clear cache in WP-Optimize and phone, I
   did check page using Firefox, chrome and Safari before asking for help. I also
   checked website page on 2 other mobile devices, one being an iPhone and one being
   a chrome. iPhone showed same problem but others worked fine. That is way I noticed
   desktop laptops, tablet and cells were great, except iPhone’s.
 *  Plugin Author [Harmonic Design](https://wordpress.org/support/users/harmonic_design/)
 * (@harmonic_design)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564240)
 * Did you clear your iPhone’s cache? It’s working perfectly on my iPhone
 *  Thread Starter [thindpls](https://wordpress.org/support/users/thindpls/)
 * (@thindpls)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564434)
 * Yep, but the NEXT button under the answers still dead on my phone. I changed 
   the content of the page and the changes appear on mobile. Oh well , thanks
 *  Plugin Author [Harmonic Design](https://wordpress.org/support/users/harmonic_design/)
 * (@harmonic_design)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564453)
 * Just because you change the content of the page and see that change reflected
   does not mean that the assets (in this case, minified javascript files) were 
   downloaded fresh by your phone.
 * You have the option to immediately mark a question as correct or incorrect feature
   enabled. On your phone, does selecting an answer immediately mark it, or does
   that not work along with the next button?
 * If the marking also does not work then I’d say I’m 99.99% certain the issue is
   just your local cache and I’d say that you are best off just not worrying about
   this as it’s an issue with just your device and browser caches clear (timeout)
   automatically.
 * If the marking works, but the next button does not, then the issue would be something
   on either your site or even something on your phone is “click hijacking” – it’s
   hooking into when you click on an element on a page and tried to do something
   else. This could be something as innocuous as the broken facebook or animation
   integration on your site, or something sinister like your phone is infected with
   tracking software (note: I don’t want to scare you here, so just know that this
   is super unlikly), or anything in between.
 *  Thread Starter [thindpls](https://wordpress.org/support/users/thindpls/)
 * (@thindpls)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564474)
 * Marking it is immediate.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘iphones’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [thindpls](https://wordpress.org/support/users/thindpls/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/iphones/#post-14564474)
 * Status: resolved