Support » Plugin: Genesis Columns Advanced » iPhone

  • Resolved bozrossi

    (@bozrossi)


    Hi Nick.

    Hope you’re well.

    Quick question:
    I’ve inserted a simple two column layout. On the left hand side we have a YT video, and on the right we have a Master Slider slide. All seems to work well on the desktop, but when viewed on an iPhone the slider doesn’t slide.

    Are you able to shed any light on this for me please, or is it just a case of conflicting plugins?

    TY in advance for any advice, it is always genuinely appreciated.

    Best wishes,
    Andy.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nick Diego

    (@ndiego)

    Hi Andy,

    I will need a live link to diagnose. I can’t quite envision your setup.

    Thanks,
    Nick

    Hi Nick,

    TY for getting back to me so soon, it is much appreciated.

    Yes, the link is: http://www.avagokarting.co.uk/Avago/avago_homepage_uc/

    I used an iPhone4 just to test the functionality on a mobile. Fully understand there could be many reasons as the combinations are never ending! But thought it was worth getting in touch before trying another alternative.

    TY in again for any advice, it is always genuinely appreciated.

    Best wishes,
    Andy.

    Plugin Author Nick Diego

    (@ndiego)

    Hi Andy,

    I just tested on my iPhone 6 and the slider is working as expected. I am guessing this is an issue with the slider itself and the browser on the iPhone 4. Perhaps the developer will have some insight. All seems well on the columns end of things. Sorry I could not be more helpful!

    Nick

    Hi Nick,

    TY so much for checking this out quickly for me, you’re a star and a great example of the support plugin developers should – and like many – do. Fully appreciated buddy.

    I’ll still use your plugin as I think it’s a really good addition to the tools we use.

    Good luck Nick, with all your projects! 🙂

    Best wishes,
    Andy (Yorkshire, England).

Viewing 4 replies - 1 through 4 (of 4 total)
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