Support » Plugin: WooCommerce Stripe Payment Gateway » iPhone 8 and iPad Pro with iOS 12.2

  • Resolved martinellimarco

    (@martinellimarco)


    We are about to launch our new ecommerce, but we are facing a problem with this plugin on iPhone 8 and iPad Pro with iOS 12.2.

    We were not able to reproduce this issue on any other configuration. iPhone 6 with iOS 12.2 works, Android works, desktop browsers works.

    The problem is that in the checkout page I see “a stripe element will be inserted here” instead of the input fields.

    No javascript error is shown (checked with safari inspector).

    The page has an invalid https certificate because it’s in development but that is not the problem, as I said it works on any desktop browser, any Android phone tested and most iPhone/iPad tested.

    Unfortunately our client have this exact phone model. We are desperate, we ne to publish the ecommerce tomorrow and this is stopping us from doing so.

    Any idea?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter martinellimarco

    (@martinellimarco)

    Forget about this. It seems that it may be a Stripe problem on phones with apple pay and websites without valid https. Sorry for wasting your time.

Viewing 1 replies (of 1 total)
  • The topic ‘iPhone 8 and iPad Pro with iOS 12.2’ is closed to new replies.