Support » Installing WordPress » iPage and WordPress – Installation problem

  • I purchased a domain from iPage and installed WordPress through their in-built tool.

    However, after successful installation, my site fails to show up.
    Wordpress shows that my site AND first post are active.

    How do I resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Mark Ratledge


    Forum Moderator

    Sounds like a hosting or DNS problem and not a WordPress problem; ask iPage.

    This is the second post in a few days where an ipage install has failed to show after a successful install. As songdogtech says you should contact ipage top resolve this as you used their install.


    I was having this same problem and I just got off the line with the iPage customer support. It turns out that their default web editor, Weebly, automatically overrides any other web editor, including WordPress, and you have to remove the Weebly files in order to let the WordPress files shine through.

    To make a terrible analogy… suppose you were to tack a poster on your wall and then walk away. Later you came back and found your poster missing, but in its place was another poster. You searched everywhere for your poster but never found it so you bought a new one and put it up again only to find the replacement poster there again later. Then you found out that it was your roommate covering up your poster with his own poster. Once you took down his poster and gave him a good smacking you could finally enjoy your poster. The point is, your poster was there all along, it was just covered up by another piece of art.

    Unless you know what you are doing, I would suggest contacting customer support at 1 (877) 472-4399 and asking them to remove the files for you. That is what I just did and now all the changes I make in WordPress are showing up. (They didn’t actually remove them–instead they stored them in a different folder and left it unpublished).

    Hope this was somewhat helpful!

Viewing 3 replies - 1 through 3 (of 3 total)
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