Title: iPad mini issue
Last modified: October 11, 2025

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# iPad mini issue

 *  Resolved [mica123](https://wordpress.org/support/users/mica123/)
 * (@mica123)
 * [6 months ago](https://wordpress.org/support/topic/ipad-mini-issue/)
 * I have a staging site using Cyberchimps Responsive theme. Your plugin works well
   across various screen sizes except the iPad Mini in portrait orientation – the
   landscape orientation is absolutely fine. There is a big empty gap on the page
   below the Return home button in portrait orientation. I tried to identify the
   empty space in Dev tools, but I am not getting anywhere – the empty space is 
   simply part of the page content. It may be that the theme error template has 
   something to do with it but I am not able to pinpoint it. I also tried to activate
   the compatibility mode in your settings but it made no difference.
 * Would you be able to suggest something? Thank you.
    -  This topic was modified 6 months ago by [mica123](https://wordpress.org/support/users/mica123/).
      Reason: additinal detail

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Andrew Wilder](https://wordpress.org/support/users/eatingrules/)
 * (@eatingrules)
 * [6 months ago](https://wordpress.org/support/topic/ipad-mini-issue/#post-18677210)
 * Hi [@mica123](https://wordpress.org/support/users/mica123/)! Thanks for using
   Smart Custom 404.
 * Our plugin doesn’t handle any design or layout — all of that is controlled by
   your theme and whatever you create in the Editor for your 404 page, so it’ll 
   be best to contact Cyberchimps for assistance. [https://cyberchimps.com/open-a-ticket/](https://cyberchimps.com/open-a-ticket/)
 * However, as a courtesy, I’d be happy to take a quick look if you provide your
   site/example URL?
 *  Thread Starter [mica123](https://wordpress.org/support/users/mica123/)
 * (@mica123)
 * [6 months ago](https://wordpress.org/support/topic/ipad-mini-issue/#post-18677367)
 * Thank you very much for your quick response. I very much appreciate it. I am 
   not able to give you the URL link as the site is in development on my computer.
   So this makes it difficult. I might try Cyberchimps. Thank you again.
 *  Plugin Support [Andrew Wilder](https://wordpress.org/support/users/eatingrules/)
 * (@eatingrules)
 * [6 months ago](https://wordpress.org/support/topic/ipad-mini-issue/#post-18677379)
 * You bet! Hope Cyberchimps can help you track it down. 😊

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘iPad mini issue’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Andrew Wilder](https://wordpress.org/support/users/eatingrules/)
 * Last activity: [6 months ago](https://wordpress.org/support/topic/ipad-mini-issue/#post-18677379)
 * Status: resolved