Title: IP tracking
Last modified: August 1, 2023

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# IP tracking

 *  Resolved [hairyhobo](https://wordpress.org/support/users/hairyhobo/)
 * (@hairyhobo)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/ip-tracking-5/)
 * Hello
   just a question about how reliable the IP tracking is…I had an email for
   a Site lockout for too many bad login attempts. When i click the IP it says they
   are located in nottingham and gives their organisation, etc.However, when i go
   to iptrackeronline direct (not via the ithemes email) and search the IP, it gives
   me a different location and set of details.Which should you trust?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Shalom Taiwo](https://wordpress.org/support/users/shalomt/)
 * (@shalomt)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/ip-tracking-5/#post-16963080)
 * Hi [@hairyhobo](https://wordpress.org/support/users/hairyhobo/),
 * Thank you for reaching out to us.
 * After reaching out to our developer, it seems the IP addresses should not be 
   different. This seems to a cache issue.
 * Could you please try to do a conflict test with the cache disabled?
 * Please let us know how it goes and if I can of further assistance.
 * Best regards,
   Shalom
 *  Thread Starter [hairyhobo](https://wordpress.org/support/users/hairyhobo/)
 * (@hairyhobo)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/ip-tracking-5/#post-16963088)
 * Hi, i tried on different devices and browsers, all in private browsing and it
   would always show different information.
 *  [Shalom Taiwo](https://wordpress.org/support/users/shalomt/)
 * (@shalomt)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ip-tracking-5/#post-16977499)
 * Hi [@hairyhobo](https://wordpress.org/support/users/hairyhobo/)
 * I’m sorry to hear that.
 * Would it be possible to send a screenshot of this IP address?
 * Looking forward to your response.
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ip-tracking-5/#post-17026271)
 * Hi there, I hope the information provided by my colleague helped resolve the 
   issue. Since we haven’t received a response, I’ll mark this post resolved. If
   you still need some assistance, feel free to open a new support topic, and we’d
   be happy to assist. Thank you!
 *  Thread Starter [hairyhobo](https://wordpress.org/support/users/hairyhobo/)
 * (@hairyhobo)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/ip-tracking-5/#post-17026326)
 * I forgot to reply, but if you put in any IP it would always show a different 
   location when your search it on the website compared to the email the plugin 
   sends with the offending IP

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘IP tracking’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [hairyhobo](https://wordpress.org/support/users/hairyhobo/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/ip-tracking-5/#post-17026326)
 * Status: resolved