Support » Plugin: All-In-One Security (AIOS) – Security and Firewall » IP address showing diffently

  • Resolved pxmalye

    (@pxmalye)


    I find that my IP address in WP Security is showing differently. Can you help to check what’s happening?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Hi

    Apologies, could you elaborate a bit, when you showing “showing differently”, do you mean its a different address.
    Where in All-in-one are you looking at your IP?

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @pxmalye 👋 To retrieve the correct IP address, please go to Your Site’s Admin Dashboard > WP Security > Settings, navigate to the “Advanced Settings” tab, and then choose the correct “IP Retrieval Settings” that is suitable to you.
    Please refer to the screenshot on the https://nimb.ws/Bgi1Cx

    Thread Starter pxmalye

    (@pxmalye)

    Do you mean I should choose what I saw in the screenshot? I already have REMOTE_ADDR (Default) already.

    Please see the screenshot: https://snipboard.io/C3w8Dy.jpg

    • This reply was modified 1 year, 8 months ago by pxmalye.
    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @pxmalye I was told to change this setting option from default and then retain the setting option when your correct IP address would appear. This is trial and error method.

    If you are using Cloudflare for your website, Please choose HTTP_CF_CONNECTING_IP option.

    Thread Starter pxmalye

    (@pxmalye)

    Do you mean I need to try one by one in the advanced setting tab to see which should be suitable to me? How do I know if I choose the correct “IP Retrieval Settings”? Is there a quick way to set up?

    • This reply was modified 1 year, 8 months ago by pxmalye.
    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Yes in Advanced Settings->IP Retrieval Settings.
    We tend to find users find that the HTTP_CF_CONNECTING_IP option works best.
    Here is a guide on the various header options along with a description: https://developers.cloudflare.com/fundamentals/get-started/http-request-headers

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @pxmalye @vupdraft 👋 I have created a task to get rid of this IP settings option and choose IP method that is best for the WP Site. We will discuss about it in our team. If the task will be approved, We will implement it.

    Thread Starter pxmalye

    (@pxmalye)

    So my problem can’t be solved at the moment? Will you give an update to me of when will it be solved?

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @pxmalye Now, You can resolve your issue by changing Advanced Settings->IP Retrieval Settings.

    Your issue will probably be resolved by configuring IP Retrieval Settings to HTTP_CF_CONNECTING_IP option works best.

    Thread Starter pxmalye

    (@pxmalye)

    I already changed the setting, but I still see the same thing as what I showed in the last screenshot: https://snipboard.io/C3w8Dy.jpp

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Can you try this setting instead: HTTP_X_FORWARDED_FOR
    Does that make any difference?

    Thread Starter pxmalye

    (@pxmalye)

    Still the same.

    Plugin Support vupdraft

    (@vupdraft)

    Can you work your way through all the available options and let us know if any of them work for you?

    Thread Starter pxmalye

    (@pxmalye)

    tried all options, still the same.

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    Hi @pxmalye, We have removed the IP retrieval settings option from the development version of the plugin and improved IP detection logic. We will release this development version soon. You can download this development version of the plugin from https://drive.google.com/file/d/1MtGNIwpDk9t2uWjZnc7zJlcMHF15P35u/view?usp=sharing.

    You can replace your plugin with this development version then check whether your issue has been resolved or not.

    Let me know what happens at your end.

    Thank You!

Viewing 15 replies - 1 through 15 (of 17 total)
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