Invoice no longer printing
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I have a problem with printing invoices. Basically, a few days ago I got a warning that there was no numerical value given for an invoice and saying I can enter it manually. It didn’t tell me WHERE to enter manually, and it didn’t create pdf.
I found out that my email permissions were no longer working, and reckoned this was interfering with generating an invoice number. I sorted the email problem, and then regenerated the order email.
This, I thought would solve it. But when I try to print invoices, I just get a blank page.
Make any sense? At my wits’ end!
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Will do. All plugins are up to date, anyway.
Meanwhile: So – after some digging around, I have the following info:
Basically, I’m running woocommerce, and I’ve got Web Toffee’s WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Basic)
Now, what I’ve discovered is that if I disable the invoice function in Invoice/Packing -> Documents, then I can actually get to the Woocommerce order page.
If I enable the invoice function in Invoice/Packing -> Documents, then the Woocommerce order page won’t load.
Will send screenshots shortly.
So, this looks like something to do with the allocation of the invoice number not connecting with the invoice. I have no idea how to make it work.
My work around is to enable the shipping label function in Invoice/Packing -> Documents, so I can at least get a label out. Then I highlight the order as it appears in the order page, and print that. It looks like an invoice, so it’s close enough.
But, how do I get the invoice to pick up the invoice number so it all works?
So, I’m looking at screenshots. What do you want? If I go to Woocommerce -> Orders while the invoice function is on, the screen is blank. There are no error messages.
If I go to an order and activate the invoice function then select “print invoice”, then the print box is blank. There’s nothing to show you.
I’m getting one error message which flashes up briefly. I have no idea if it’s connected, but there’s a link here.
https://www.lifeisamazing.co.uk/wp-content/uploads/web-toffee-1.jpg
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