Support » Plugin: PDF Invoices & Packing Slips for WooCommerce » invoice header without logo

  • Resolved Acir Gomes Junior

    (@acir-gomes-junior)


    Hello! I’m having a problem with the invoice header, it does not show the seller’s company logo and data. Already on the package label shows everything normal.
    What could be happening?
    Awaiting. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! Did you create the invoice before making these changes to the settings? Once a document has been generated it will not automatically update with the new settings unless you delete it and re-create it. This is important because you don’t want your existing invoices to change when you change your company name or if you change addresses.
    You’ll see that if you create a invoice for a new order it will actually use the updated company name settings.

    Additionally, under WooCommerce > PDF Invoices > Documents > Invoice, there is an option “Always use most current settings”, which you can use during testing (although I recommend disabling it on a live website so that invoices remain immutable).

    Let us know if you need more help with this!

    Thread Starter Acir Gomes Junior

    (@acir-gomes-junior)

    Ok!
    Solucionado.
    Obrigado.

Viewing 2 replies - 1 through 2 (of 2 total)
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