Support » Plugin: WooCommerce PDF Invoices & Packing Slips » Invoice error caracter

Invoice error caracter

  • Resolved hrrd

    (@hrrd)


    2 years, 9 months ago

    Hey,
    I have a problem with my invoice. The language is Romanian. I have activated the MBstring and I change the font with one that supports my language, but it still replaces the characters with: “?”. The problem is with the characters ă,î,ș,ț and â. I try to replace them with normal characters like a, i, s, t, in plugin folder – language – the .po file, but doesn’t work. If I change the character in the .mo file it creates my invoice in English.

    What can I do to be displayed normal or special character?

    Thank you1

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support kluver

    (@kluver)

    2 years, 9 months ago

    Hey @hrrd,

    It looks like changing the font might create the problem. The standard font (Open Sans) supports these letters. Here you can find a screenshot of my test setup: Invoice

    With kind regards,

    Michael

    hrrd

    (@hrrd)

    2 years, 9 months ago

    Hey,
    thanks for your response.
    I had the same problem with the standard font – Open Sans, that’s why I changed the font.

    Is there any other solution?
    Thanks!

    Plugin Author Ewout

    (@pomegranate)

    2 years, 9 months ago

    Hi! Was that before or after installing MB String? MB String is essential for this, so please double check that it’s shown as active under WooCommerce > PDF Invoices > Status. As Michaels screenshot shows (and confirmed in my own tests), the Open Sans font included with the plugin fully supports the Romanian characters:

    Ewout

    hrrd

    (@hrrd)

    2 years, 9 months ago

    Hi 🙂

    yes, MB string was active.
    But, I think I didn’t check if will work after I activate the MS String.
    I read another topic forum the MB string and font could be the problem and I change the font in times new roman (that I think supports Romanian) and activate MB string at the same time, without verify.

    So now with my MB String activate I put back the Open Sans and is working perfectly.

    It’s important first activate MB String and then eventually check the font. 🙂

    Thank you both guys for the big help, it’s the first time when I use this plugin, and definitely, I will use this in the future.

    Have a nice day!

    Plugin Author Ewout

    (@pomegranate)

    2 years, 9 months ago

    Glad to hear that’s resolved!
    If you can spare a minute, I would appreciate a plugin review here on wordpress.org:
    https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/#new-post

    Thanks in advance and have a fantastic day!
    Ewout

Viewing 5 replies - 1 through 5 (of 5 total)
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