Inventory won’t update

  • amyjo114

    (@amyjo114)


    6 years, 6 months ago

    
### WordPress Environment ###

Home URL: http://www.ethosbabywearing.com
Site URL: http://www.ethosbabywearing.com/staging
WC Version: 3.2.1
Log Directory Writable: ✔
WP Version: 4.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en

### Server Environment ###

Server Info: Apache
PHP Version: ❌ 5.4.45 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
PHP Post Max Size: 48 MB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.36
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.2.1
WC Database Prefix: wp_
Total Database Size: 5.71MB
Database Data Size: 4.95MB
Database Index Size: 0.76MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.00MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB
wp_woocommerce_order_itemmeta: Data: 0.04MB + Index: 0.03MB
wp_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB
wp_woocommerce_tax_rate_locations: Data: 0.01MB + Index: 0.01MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp_commentmeta: Data: 0.00MB + Index: 0.01MB
wp_comments: Data: 0.01MB + Index: 0.02MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_options: Data: 1.65MB + Index: 0.07MB
wp_postmeta: Data: 2.38MB + Index: 0.43MB
wp_posts: Data: 0.69MB + Index: 0.09MB
wp_revslider_css: Data: 0.00MB + Index: 0.00MB
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB
wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB
wp_revslider_slides: Data: 0.00MB + Index: 0.00MB
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB
wp_termmeta: Data: 0.00MB + Index: 0.01MB
wp_terms: Data: 0.00MB + Index: 0.01MB
wp_term_relationships: Data: 0.01MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB
wp_usermeta: Data: 0.04MB + Index: 0.03MB
wp_users: Data: 0.00MB + Index: 0.01MB
wp_wpforms_entries: Data: 0.05MB + Index: 0.00MB
wp_wpforms_entry_meta: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 251
custom_css: 1
customize_changeset: 15
nav_menu_item: 18
page: 24
post: 8
product: 40
product_variation: 157
revision: 137
shop_coupon: 2
shop_order: 49
shop_order_refund: 5
slider: 1
wpcf7_contact_form: 4
wpforms: 14

### Security ###

Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔

### Active Plugins (9) ###

BackUpWordPress: by Human Made Limited – 3.6.4
BackWPup: by Inpsyde GmbH – 3.4.3
PayPal Express Checkout for WooCommerce: by wpgateways – 2.0.2 – Not tested with the active version of WooCommerce
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
WooCommerce Extended Coupon Features: by Soft79 – 2.5.4 – Not tested with the active version of WooCommerce
WooCommerce Deposits: by Webtomizer – 2.0.8 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.2.1
WP Smush: by WPMU DEV – 2.7.6
WPForms: by WPForms – 1.4.1.2

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #10 - /shop/
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: TheCanvas
Version: 1.4.4
Author URL: http://www.action.asidemo.it
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: TheCanvas/woocommerce/archive-product.php
TheCanvas/woocommerce/cart/cart-empty.php
TheCanvas/woocommerce/cart/cart-item-data.php
TheCanvas/woocommerce/cart/cart-shipping.php version 3.1.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/cart/cart-totals.php
TheCanvas/woocommerce/cart/cart.php
TheCanvas/woocommerce/cart/cross-sells.php
TheCanvas/woocommerce/cart/mini-cart.php version 3.1.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/cart/shipping-calculator.php version 2.0.8 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/checkout/cart-errors.php
TheCanvas/woocommerce/checkout/form-billing.php
TheCanvas/woocommerce/checkout/form-checkout.php
TheCanvas/woocommerce/checkout/form-coupon.php
TheCanvas/woocommerce/checkout/form-pay.php
TheCanvas/woocommerce/checkout/form-shipping.php
TheCanvas/woocommerce/checkout/review-order.php
TheCanvas/woocommerce/checkout/thankyou.php version 3.0.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0
TheCanvas/woocommerce/content-product_cat.php
TheCanvas/woocommerce/content-single-product.php
TheCanvas/woocommerce/emails/admin-cancelled-order.php
TheCanvas/woocommerce/emails/admin-failed-order.php
TheCanvas/woocommerce/emails/admin-new-order.php
TheCanvas/woocommerce/emails/customer-completed-order.php
TheCanvas/woocommerce/emails/customer-invoice.php
TheCanvas/woocommerce/emails/customer-new-account.php
TheCanvas/woocommerce/emails/customer-note.php
TheCanvas/woocommerce/emails/customer-processing-order.php
TheCanvas/woocommerce/emails/customer-refunded-order.php
TheCanvas/woocommerce/emails/customer-reset-password.php
TheCanvas/woocommerce/emails/email-addresses.php version 3.0.0 is out of date. The core version is 3.2.1
TheCanvas/woocommerce/emails/email-customer-details.php
TheCanvas/woocommerce/emails/email-footer.php
TheCanvas/woocommerce/emails/email-header.php
TheCanvas/woocommerce/emails/email-order-details.php version 3.0.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/emails/email-order-items.php version 3.0.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/emails/email-styles.php
TheCanvas/woocommerce/emails/plain/admin-cancelled-order.php
TheCanvas/woocommerce/emails/plain/admin-failed-order.php
TheCanvas/woocommerce/emails/plain/admin-new-order.php
TheCanvas/woocommerce/emails/plain/customer-completed-order.php
TheCanvas/woocommerce/emails/plain/customer-invoice.php
TheCanvas/woocommerce/emails/plain/customer-new-account.php
TheCanvas/woocommerce/emails/plain/customer-note.php
TheCanvas/woocommerce/emails/plain/customer-processing-order.php
TheCanvas/woocommerce/emails/plain/customer-refunded-order.php
TheCanvas/woocommerce/emails/plain/customer-reset-password.php
TheCanvas/woocommerce/emails/plain/email-addresses.php version 2.2.0 is out of date. The core version is 3.2.1
TheCanvas/woocommerce/emails/plain/email-customer-details.php
TheCanvas/woocommerce/emails/plain/email-order-details.php version 2.5.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/emails/plain/email-order-items.php version 3.0.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/global/breadcrumb.php
TheCanvas/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/global/sidebar.php
TheCanvas/woocommerce/global/wrapper-end.php
TheCanvas/woocommerce/global/wrapper-start.php
TheCanvas/woocommerce/loop/add-to-cart.php
TheCanvas/woocommerce/loop/loop-end.php
TheCanvas/woocommerce/loop/loop-start.php
TheCanvas/woocommerce/loop/no-products-found.php
TheCanvas/woocommerce/loop/orderby.php
TheCanvas/woocommerce/loop/pagination.php
TheCanvas/woocommerce/loop/price.php
TheCanvas/woocommerce/loop/rating.php
TheCanvas/woocommerce/loop/result-count.php
TheCanvas/woocommerce/loop/sale-flash.php
TheCanvas/woocommerce/myaccount/form-add-payment-method.php
TheCanvas/woocommerce/myaccount/form-edit-account.php
TheCanvas/woocommerce/myaccount/form-edit-address.php
TheCanvas/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/myaccount/form-lost-password.php
TheCanvas/woocommerce/myaccount/my-account.php
TheCanvas/woocommerce/myaccount/my-address.php
TheCanvas/woocommerce/myaccount/my-downloads.php
TheCanvas/woocommerce/myaccount/my-orders.php
TheCanvas/woocommerce/myaccount/view-order.php
TheCanvas/woocommerce/notices/error.php
TheCanvas/woocommerce/notices/notice.php
TheCanvas/woocommerce/notices/success.php
TheCanvas/woocommerce/order/form-tracking.php version 1.6.4 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/order/order-details-customer.php version 3.0.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/order/order-details.php version 3.0.0 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/order/tracking.php
TheCanvas/woocommerce/single-product/add-to-cart/external.php
TheCanvas/woocommerce/single-product/add-to-cart/grouped.php
TheCanvas/woocommerce/single-product/add-to-cart/simple.php
TheCanvas/woocommerce/single-product/add-to-cart/variable.php
TheCanvas/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
TheCanvas/woocommerce/single-product/add-to-cart/variation.php
TheCanvas/woocommerce/single-product/meta.php
TheCanvas/woocommerce/single-product/photoswipe.php
TheCanvas/woocommerce/single-product/price.php
TheCanvas/woocommerce/single-product/product-attributes.php
TheCanvas/woocommerce/single-product/product-image.php
TheCanvas/woocommerce/single-product/product-thumbnails.php
TheCanvas/woocommerce/single-product/rating.php
TheCanvas/woocommerce/single-product/related.php
TheCanvas/woocommerce/single-product/review-meta.php
TheCanvas/woocommerce/single-product/review-rating.php
TheCanvas/woocommerce/single-product/review.php
TheCanvas/woocommerce/single-product/sale-flash.php
TheCanvas/woocommerce/single-product/share.php
TheCanvas/woocommerce/single-product/short-description.php
TheCanvas/woocommerce/single-product/stock.php
TheCanvas/woocommerce/single-product/tabs/additional-information.php
TheCanvas/woocommerce/single-product/tabs/description.php
TheCanvas/woocommerce/single-product/tabs/tabs.php
TheCanvas/woocommerce/single-product/title.php
TheCanvas/woocommerce/single-product/up-sells.php
TheCanvas/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 3.2.0
TheCanvas/woocommerce/single-product.php
TheCanvas/woocommerce/taxonomy-product_cat.php
TheCanvas/woocommerce/taxonomy-product_tag.php

Outdated Templates: ❌Learn how to update

    I have tried everything to no avail to get the inventory to update after a purchase has been made.
    The order goes from Pending Payment to Processing just fine. Payment is received from Paypal, but inventory is never updated.
    I was using Paypal standard but last night switched to Paypal Express to see if that would fix it, but no. That didn’t fix it.
    I’ve tried deactivating all plugins. That didn’t fix.

    I feel like there must be some communication breakdown after the payment is collected from Paypal. It never sends that info back to WordPress.

    I’ve double checked the API and the IPN shows the orders and payments.

    help!! All items that are limited stock so it’s important that I don’t oversell.

    The page I need help with: [log in to see the link]

  • The topic ‘Inventory won’t update’ is closed to new replies.