I'm having an issue with inventory numbers not changing after certain orders. I'm using the Gold Cart and using Paypal Pro 2.0 for my payment gateway (so CC# is entered on my site).
What seems to be happening is if someone enters an incorrect CC# or some other information that rejects the order. The system creates an "Incomplete Sale" (with an order number), but then redirects the user to try again. Then when they successfully enter the correct information and checkout the system creates an "Accepted Payment" order (with a different order number). At this point the inventory is not updated.
However if a user completes the checkout successfully the first time and it just creates an "Accepted Payment" order. The inventory does update correctly.
Using Cart Version 188.8.131.52
Gold Cart Version 2.9.7
Thanks for any help.