Support » Plugin: Easy Digital Downloads - CSV Manager » Invalif image permission

  • Hi I started to build an online store using EDD. After entering a couple of items manually I installed csv manager and created an export to use as template file. Then I I tried to import items using the csv manager with just a few items (about) to check how the process works but after importing the first item in the file the import stop with an error message that says: “Invalid image permission”. Before doing the import I uploaded the images to wp-content/uploads/edd/2014/03 using Filezilla. Any idea on how to solve the nag?

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  • Plugin Author Pippin Williamson


    Pippin's Plugins and Plugin Reviewer

    What are the file permissions set to?

    Permissions are the following:
    uploads/edd = 755
    uploads/edd/2014 = 755
    uploads/edd/2014/03/ = 755
    uploads/edd/2014/03/any-image.jpg = 644

    I also noticed that none of the uploaded pictures thru Filezilla are showing under media.

    Regards EGA

    Plugin Author Pippin Williamson


    Pippin's Plugins and Plugin Reviewer

    Files uploaded via Filezilla won’t show up in the media library until the import is successful.

    Does changing the file to 655 make it work?

    Hi Pippin, I uploaded a picture to:
    changed its permissions to 655, then used the import feature and again I got the error (check links – images)



    Regards EGA

    Hi Pippin.
    I’ve read the post made by barbfeldman about “Featured Image has invalid permissions”. I followed all her recommendations but I’m still unable to make the import process to work correctly, at least for featured images.

    As she said, replacing absolute path with a relative path to the image will make the import to complete successfully, but the image is still missing from the post. I tried the following:
    Uploading image to EDD folder (lines below were the data entered in the csv file):
    • /wp-content/uploads/edd/2014/04/image.jpg (image permissions: 655)
    • wp-content/uploads/edd/2014/04/image.jpg (image permissions: 655)

    Uploading image to a different folder (lines below • were the data entered in the csv file):
    • /wp-content/uploads/temp/image.jpg (folder: 755 – image: 655)
    • wp-content/uploads/temp/image.jpg (folder: 755 – image: 655)

    I dropped her a request to provide more detailed info about the process she followed but no answer yet, so here I’m asking you to (please) provide clear instructions on what needs to be done in order to import the featured image using the CSV Import Manager.
    Regards Eduardo

    Note: barbfeldman is right about the information that needs to be put in the file, so in order to import you must provide the following:
    Slug, Date, Status, Description, Excerpt, Post Title, Download file, Category, Tags, Price and Image. If the path to the image is absolute the import will stall. If the path to the image is relative the import will occur even if the category and tag provided don’t exist (will be created in the import process).

    Regards Eduardo

Viewing 5 replies - 1 through 5 (of 5 total)
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