“Invalid ZIP entered” error

  • Resolved oakhillman

    (@oakhillman)


    5 years, 3 months ago

    When I try to checkout I’m getting the following error.

    Invalid ZIP entered.

    This is a site in development. We started it a few months back and the customer has been slow at getting products entered. We’re finally getting back to it and I thought I should get the tires a little and now getting the error that I’m pretty sure we were not getting back a few months ago. Of course WordPress has taken a big update so maybe there’s an issue with compatibility.

    
### WordPress Environment ###

Home URL: https://oakhillhosting.net
Site URL: https://oakhillhosting.net
WC Version: 3.5.3
Log Directory Writable: ✔
WP Version: 5.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.13
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.41
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.5.3
WC Database Prefix: wprn_
MaxMind GeoIP Database: ✔
Total Database Size: 10.07MB
Database Data Size: 8.40MB
Database Index Size: 1.67MB
wprn_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wprn_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wprn_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wprn_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wprn_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wprn_commentmeta: Data: 0.02MB + Index: 0.03MB
wprn_comments: Data: 0.02MB + Index: 0.09MB
wprn_ite_address: Data: 0.02MB + Index: 0.03MB
wprn_ite_line_items: Data: 0.02MB + Index: 0.02MB
wprn_ite_line_itemsmeta: Data: 0.02MB + Index: 0.00MB
wprn_ite_logs: Data: 0.02MB + Index: 0.03MB
wprn_ite_payment_tokens: Data: 0.02MB + Index: 0.00MB
wprn_ite_payment_tokensmeta: Data: 0.02MB + Index: 0.00MB
wprn_ite_refunds: Data: 0.02MB + Index: 0.02MB
wprn_ite_refundsmeta: Data: 0.02MB + Index: 0.00MB
wprn_ite_sessions: Data: 0.02MB + Index: 0.00MB
wprn_ite_transactions: Data: 0.02MB + Index: 0.05MB
wprn_links: Data: 0.02MB + Index: 0.02MB
wprn_options: Data: 1.16MB + Index: 0.06MB
wprn_postmeta: Data: 0.19MB + Index: 0.16MB
wprn_posts: Data: 1.30MB + Index: 0.06MB
wprn_termmeta: Data: 0.02MB + Index: 0.03MB
wprn_terms: Data: 0.02MB + Index: 0.03MB
wprn_term_relationships: Data: 0.02MB + Index: 0.02MB
wprn_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wprn_usermeta: Data: 0.02MB + Index: 0.03MB
wprn_users: Data: 0.02MB + Index: 0.05MB
wprn_wc_download_log: Data: 0.02MB + Index: 0.03MB
wprn_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wprn_wfBadLeechers: Data: 0.02MB + Index: 0.00MB
wprn_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB
wprn_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB
wprn_wfBlocks7: Data: 0.02MB + Index: 0.05MB
wprn_wfConfig: Data: 0.41MB + Index: 0.00MB
wprn_wfCrawlers: Data: 0.02MB + Index: 0.00MB
wprn_wfFileChanges: Data: 0.02MB + Index: 0.00MB
wprn_wfFileMods: Data: 1.52MB + Index: 0.00MB
wprn_wfHits: Data: 1.02MB + Index: 0.08MB
wprn_wfHoover: Data: 0.02MB + Index: 0.02MB
wprn_wfIssues: Data: 0.02MB + Index: 0.06MB
wprn_wfKnownFileList: Data: 1.52MB + Index: 0.00MB
wprn_wfLeechers: Data: 0.02MB + Index: 0.00MB
wprn_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB
wprn_wfLocs: Data: 0.02MB + Index: 0.00MB
wprn_wfLogins: Data: 0.08MB + Index: 0.03MB
wprn_wfNotifications: Data: 0.02MB + Index: 0.00MB
wprn_wfPendingIssues: Data: 0.02MB + Index: 0.06MB
wprn_wfReverseCache: Data: 0.02MB + Index: 0.00MB
wprn_wfScanners: Data: 0.02MB + Index: 0.00MB
wprn_wfSNIPCache: Data: 0.02MB + Index: 0.05MB
wprn_wfStatus: Data: 0.16MB + Index: 0.13MB
wprn_wfTrafficRates: Data: 0.00MB + Index: 0.00MB
wprn_wfVulnScanners: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 51
custom_css: 2
it_exchange_prod: 2
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 5
page: 14
post: 3
product: 28
product_variation: 36
revision: 191

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (15) ###

All-in-One WP Migration B2 Extension: by ServMask – 1.11
All-in-One WP Migration: by ServMask – 6.82
Classic Editor: by WordPress Contributors – 1.3
Imsanity: by Exactly WWW – 2.4.1
Jetpack by WordPress.com: by Automattic – 6.8.1
Menu Icons: by ThemeIsle – 0.11.4
My Custom Functions: by Space X-Chimp – 4.31
Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.6 – Not tested with the active version of WooCommerce
Easy Updates Manager: by Easy Updates Manager Team – 8.0.3
WooCommerce Blocks: by Automattic – 1.2.0
WooCommerce Variation Swatches: by Emran Ahmed – 1.0.52
WooCommerce Services: by Automattic – 1.18.0
WooCommerce: by Automattic – 3.5.3
Wordfence Security: by Wordfence – 7.1.18
WP Crontrol: by John Blackbourn & contributors – 1.6.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront
Version: 2.4.2
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

    The page I need help with: [log in to see the link]

Viewing 12 replies - 16 through 27 (of 27 total)
1 2
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    5 years, 2 months ago

    Howdy!

    Sorry for the delay. I was out of the country last week and got back on the weekend.

    When testing, I had USPS rates enabled, but not Automated Taxes. I enabled that and am now able to reproduce the error:

    http://cld.wthms.co/mfIghX

    I have reported it on the GitHub repo here:

    https://github.com/Automattic/woocommerce-services/issues/1576

    Please follow the progress there and add any further information that you’d like. I’m also marking this thread as “Resolved”, since this is now a confirmed bug and will be handled via the GitHub issue.

    Thanks for sticking with this! 😀

    Thread Starter oakhillman

    (@oakhillman)

    5 years, 2 months ago

    Thank you Zach!

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    5 years, 2 months ago

    You’re most welcome! Sorry it took me a while to get on the same page! 😀

    Thread Starter oakhillman

    (@oakhillman)

    5 years, 2 months ago

    Not everything can happen instantly. 😉

    flo_sb

    (@flo_sb)

    5 years, 2 months ago

    cool, thanks 🙂

    Thread Starter oakhillman

    (@oakhillman)

    5 years, 2 months ago

    @dynamiczach I think there’s been an update to Jetpack. Did that fix this problem?

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    5 years, 2 months ago

    Based on the GH issue here, it looks like it still has not been addressed:

    https://github.com/Automattic/woocommerce-services/issues/1576

    I would follow that specific issue for updates.

    Thread Starter oakhillman

    (@oakhillman)

    5 years, 2 months ago

    Got it Zach. I’ll set this thread to resolved and follow in github. Thanks!

    mega4831

    (@mega4831)

    4 years, 11 months ago

    I wanted to post that this problem with the Jet Pack pluggin causing an error on the woocommerce cart is still not resolved. Im glad I found this thread. I had the problem today and disabled Jet Pack. It fixed the cart, but no Jet Pack. No real loss.

    Thread Starter oakhillman

    (@oakhillman)

    4 years, 11 months ago

    Well that’s good to know. I haven’t been following the issue on GH as Zach suggested a few posts back.

    mega4831

    (@mega4831)

    4 years, 11 months ago

    I found a problem on my site that may have been not allowing me to use JET PACK. I found that on my woo commerce general setup area, my zipcode for the store was an invalid zipcode. Once I fixed that issue, reactivated Jet Pack, I did not get the zip code error any longer. So it wasn’t the zipcode for the order that was causing the problem, it was the store zipcode. Hope this helps 🙂

    Thread Starter oakhillman

    (@oakhillman)

    4 years, 11 months ago

    mega4831, sadly the fix to the issue we are talking about in this thread is not that easy. If you look at a previous reply, we’re still waiting for it to be fixed.

Viewing 12 replies - 16 through 27 (of 27 total)
1 2
  • The topic ‘“Invalid ZIP entered” error’ is closed to new replies.