The problem is recent and appeared today. Everything was working fine before. There have been no changes to the site in the meantime.
Dear,
In order to investigate it further, we have created a support ticket to our provider. May I ask you to follow-it up to esolutions@bpost.be ?
Your ticket ref is 9338
Kind Regards
eSolutions
Same problem here with a number of missed orders as a result.
Pick up points are the problem (Invalid XML-response). Home delivery = no problem.
We would like to inform you that we’re currently experiencing technical issue with the geolocator system which might impact the availability of the pickup point services. You may experience some delays or service interruption. Our teams are investigating the issues with the highest priority. We’ll come back to you with updates as soon as possible.
We apologize for any inconvenience this may cause.
Best Regards,
eSolutions team
No news yet when the problem will be solved?
Dear,
Could you please test it again ? We have now fixed all remaining points.
Please revert back to esolutions@bpost.be in case you experience any issue.
Best Regards
eSolutions
Hello,
Everything works again. Thank you for your very good and quick support.
Everything works fine for us as well. Thank you very much !
