• Resolved musicforte

    (@musicforte)


    If a user (not logged in) tries to post a comment, they are receiving an invalid url message, and the comment won’t post.

    I noticed that the field placeholder value reads “Website URL.” I feel like it might be trying to submit that text, resulting in the error.

    Any ideas on this?

    https://wordpress.org/plugins/wpdiscuz/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    This is a theme issue, some themes for some reason have a JS code which gets input placeholder and put it as input value. By default wpDiscuz keeps “value” attribute empty. I’d recommend deactivate all plugins, delete cache and test it. If problem is still there this is 100% theme issue. You should ask theme support to disable URL input placeholder to value set-er function.

    Thread Starter musicforte

    (@musicforte)

    Thank you. It is the Postmatic plugin that was causing the problem. I had contacted them first about the error, and they said it was on your end.

    That doesn’t seem to be the case. Also Postmatic had been causing conflicts with Ultimate Member, as well.

    I guess it is time to find a replacement.

    In any event, it is working now. Thank you for your help.

    Hey Musicforte,

    How did you discern that Postmatic was causing the invalid url message? Can you give us some data to try to reproduce it on our end? Seeing how wpDiscuz actually just uses our api the problem may not lie with their plugin, or our plugin (per se), but perhaps a javascript conflict that arises when the two are activated at the same time. Any data you can share may help us figure it out for other people.

    And the same with Ultimate Member: If you have a sec please let us know what the problem is there. We are working on compatibility with more membership plugins but need data from folks like you.

    Best,
    Jason

    Thread Starter musicforte

    (@musicforte)

    Hi Jason,

    With wpDiscuz, I uninstalled all my plugins and added them one by one, until I could see which one was causing the conflict. Adding Postmatic was the only plugin that seemed to be adding the invalid url error.

    As for Ultimate Member, there was a conflict with being able to upload images. Their support looked at it, and replied “Can you try disabling your ‘postmatic’ plugin? It’s causing a conflict on the our modal popup specifically this script – /wp-content/plugins/postmatic/vendor/calderawp/caldera-modals/caldera-modals.js line no 382.” After I had disabled Postmatic, that problem was resolved.

    I hope that helps. For the record, I like Postmatic. It’s a well thought out service. And I appreciate your support. I have no doubt that you’ll correct this conflict for other users.

    Thanks for following up. This is helpful.

    The conflict with Ultimate Member could probably be avoided by *not* using the Postmatic popup optin (for now). If you disabled the popup it would not load the caldera-modals.js library. I’m going to look into what the conflict is either way…

    Regarding wpDiscuz: We haven’t heard of this from anyone else.. which makes me think it is perhaps theme related (or a similar javascript conflict with our optins). If you want to take one for the team could you try re-enabling Postmatic, but keeping the popup disabled, and see if the wpDiscuz conflict still happens? I understand if that’s asking too much….. but again, the data would help!

    Thanks for the kind words and your help,
    Jason

    Thread Starter musicforte

    (@musicforte)

    My first course of action was to change themes to Twenty Sixteen. This did not correct the problem. The problem was only solved when I deactivated the Postmatic plugin. However, when I tried deactivating plugins I had already switched back to my regular theme (Trail by Themetrust.)

Viewing 6 replies - 1 through 6 (of 6 total)
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