Invalid token and can’t log out

  • Resolved kja03

    (@kja03)


    4 years, 12 months ago

    We have had the plugin running for way over a year and recently it stopped working, showing an error that the ACCESS_TOKEN is invalid.

    However I cannot apply a new one as the plugin will not logout when I click the Log Out button under the current token listed on the settings page. I’ve tried numerous times clicking the Log Out button and it will not work.

    Can you help please?

    Kieron 🙂

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author elfsight

    (@elfsight)

    4 years, 10 months ago

    Hello kja03,

    Please, accept our apologies for the delay in getting back to you!

    To fix this issue, please, clear your cache or try to do the same from another browser.

    Another good idea would be to remove and reinstall the plugin.

    Please, let us know if this helps.

Viewing 1 replies (of 1 total)
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