• Resolved fredandcharlie

    (@fredandcharlie)


    When trying to get PayPal account set up, I can’t seem to get the sandbox secret to be accepted. I read a similar thread here and tried the recommended steps there:

    1. Deleted and created new rest API app
    2. Installed on test environment (but the same sandbox secret works there)
    3. I’ve updated the test environment so all plugins versions are the same, themes are the same, php version is the same. Not sure what is different now. The Dev site is a shared hosted manual install of wordpress, while production is on Dreampress – so that server is different??

    Any other suggestions to try to figure out why production site thinks this sandbox secret key is invalid?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Prathamesh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @fredandcharlie,

    If that works on the staging site, I suppose there should be some issue on the production. I do not think this would be related, but could you take a site backup, disable all other plugins, make a fresh Paypal sandbox app and then give a test?

    Do let me know if that works for you.

    Thank you,
    Prathamesh Palve

    Still same error on the sandbox secret. I disabled all plugins except Forminator, and created a new sandbox app.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @fredandcharlie

    Sorry for the delay here,

    Do you have Object cache on the website that is returning the issue?

    If so, can you try to flush the object cache and add the keys back

    In case the issue persists, we will need to take a deep look.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @fredandcharlie

    I hope you are doing well.

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    However, feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)
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