Title: Invalid refresh token usps Last modified: May 23, 2026 --- # Invalid refresh token usps * [8tracktapestore](https://wordpress.org/support/users/8tracktapestore/) * (@8tracktapestore) * [1 day, 4 hours ago](https://wordpress.org/support/topic/invalid-refresh-token-usps/) * Can’t see list of shipping options for a package. Instead, get this message: * USPS: fetching auth token: retrieving oauth token: 400 invalid_request: Invalid Refresh Token: Check the value of the refresh token. It may be missing, have expired or have been revoked.; error_uri: [https://datatracker.ietf.org/doc/html/rfc7009#section-2.2.1](https://datatracker.ietf.org/doc/html/rfc7009#section-2.2.1). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-refresh-token-usps%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/) * (@lovingbro) * [1 day, 3 hours ago](https://wordpress.org/support/topic/invalid-refresh-token-usps/#post-18916984) * Hi [@8tracktapestore](https://wordpress.org/support/users/8tracktapestore/), * Thanks for reaching out about this. The error message suggests that the USPS OAuth refresh token being used by WooCommerce Shipping is no longer valid, likely because it expired or was revoked, which is why the shipping rates are no longer loading. * To help refresh the connection, please try the following: 1. Go to WooCommerce > Settings > Shipping > WooCommerce Shipping 2. Disconnect USPS if there is an option available 3. Reconnect the USPS service/authentication again 4. After reconnecting, test the checkout or package rate calculation once more * If the issue continues after reconnecting, please share the following so we can take a closer look: 1. A screenshot of the error you are seeing, using [https://snipboard.io](https://snipboard.io/) 2. Your WooCommerce System Status Report via WooCommerce > Status > Get system report > Copy for support. You can paste the report using: [https://pastebin.com](https://pastebin.com/) or [https://quickforget.com](https://quickforget.com/) * Please also avoid sharing any sensitive information such as login credentials on the public forum. * Thread Starter [8tracktapestore](https://wordpress.org/support/users/8tracktapestore/) * (@8tracktapestore) * [1 day, 2 hours ago](https://wordpress.org/support/topic/invalid-refresh-token-usps/#post-18917024) * There seems to be no option to disconnect USPS in the woocommerce shipping screen. * screenshot of the error is here: * [https://snipboard.io/hiHKmy.jpg](https://snipboard.io/hiHKmy.jpg) * The woocommerce status report is pasted below: * ```wp-block-code WordPress Environment

WordPress address (URL): https://the8tracktapestore.com
Site address (URL): https://the8tracktapestore.com
WC Version: 10.7.0
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.3
Log Directory Writable: ✔
WP Version: 7.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
WP Environment Type: production
Language: en_US
External object cache: – Server Environment

Server Info: Apache
Server Architecture: Linux 6.8.0-78-generic x86_64
PHP Version: 8.2.30
PHP Post Max Size: 505 MB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.81.0
OpenSSL/3.0.2

SUHOSIN Installed: –
MySQL Version: 8.0.41-0ubuntu0.24.04.1
Max Upload Size: 500 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 10.7.0
WC Database Prefix: wp_uvhgsh_
Total Database Size: 935.70MB
Database Data Size: 771.64MB
Database Index Size: 164.06MB
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wp_uvhgsh_mailpoet_newsletter_templates: Data: 16.52MB + Index: 0.00MB + Engine InnoDB
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wp_uvhgsh_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_uvhgsh_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_uvhgsh_postmeta: Data: 95.63MB + Index: 39.14MB + Engine InnoDB
wp_uvhgsh_posts: Data: 11.52MB + Index: 6.64MB + Engine InnoDB
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wp_uvhgsh_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_uvhgsh_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_uvhgsh_usermeta: Data: 1.02MB + Index: 0.03MB + Engine InnoDB
wp_uvhgsh_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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cwginstocknotifier: 1040
mailpoet_page: 2
nav_menu_item: 5
oembed_cache: 1
page: 29
post: 1
product: 12635
revision: 879
shop_coupon: 29
shop_order: 2919
shop_order_refund: 77
wc_product_table: 1
wp_global_styles: 4
wp_navigation: 3
wp_template: 2
wpcf7_contact_form: 1
wpforms: 1 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (14)

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.7
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by ProPluginsLab by CodeWooGeek – 7.1.0
Contact Form 7: by Rock Lobster Inc. – 6.1.6
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

Mailchimp for WooCommerce: by Mailchimp – 6.1
MailPoet Premium: by MailPoet – 5.27.0
MailPoet: by MailPoet – 5.27.0
Product Table and List Builder for WooCommerce Lite: by WC Product Table – 5.0.5
Cart Abandonment Recovery for WooCommerce: by Brainstorm Force – 2.1.1
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooPayments: by WooCommerce – 10.8.0
WooCommerce Tax: by WooCommerce – 3.6.3
WooCommerce: by Automattic – 10.7.0
WP Super Cache: by Automattic – 3.1.0 Inactive Plugins (0) Dropin Plugins ()

advanced-cache.php: advanced-cache.php Settings

Legacy API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
Enabled Features: analytics
marketplace
order_attribution
site_visibility_badge
remote_logging
blueprint
point_of_sale Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 8 MB WC Pages

Shop base: #14 - /shop/
Cart: #15 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #16 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #17 - /my-account/ - Contains the [woocommerce_my_account] shortcode
Terms and conditions: ❌ Page not set Theme

Name: Astra
Version: 4.13.1 (update to version 4.13.3 is available)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
Theme type: Classic theme
WooCommerce Support: ✔ Templates

Overrides: – WooPayments

Version: 10.8.0
Connected to WPCOM: Yes
WPCOM Blog ID: 193262097
Account ID: acct_1ItgXH2EpUTxaPzV
Payment Gateway: Enabled
Test Mode: Disabled
Dev Mode: Disabled
Enabled APMs: card,link,sepa_debit,ideal
WooPay: Disabled
WooPay Incompatible Extensions: No
Apple Pay / Google Pay: Enabled (product,cart)
Fraud Protection Level: basic
Multi-currency: Enabled
Auth and Capture: Disabled
Support Phone: +19257057244
Documents: Disabled
Logging: Disabled MailPoet

Sending Method: MailPoet
Send all site's emails with: Current sending method
Task Scheduler method: WordPress
Cron ping URL: https://the8tracktapestore.com?mailpoet_router&endpoint=cron_daemon&action=ping Admin

Enabled Features: activity-panels
analytics
analytics-scheduled-import
product-block-editor
experimental-iapi-mini-cart
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
experimental-iapi-runtime
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
products-catalog-api
settings
async-product-editor-category-field
product-editor-template-system
use-wp-horizon
rest-api-v4

Daily Cron: ✔ Next scheduled: 2026-05-24 00:45:00 +00:00
Options: ✔
Notes: 291
Onboarding: completed Action Scheduler

Canceled: 33
Oldest: 2026-05-14 20:12:02 +0000
Newest: 2026-05-22 03:10:04 +0000

Complete: 2,995
Oldest: 2026-04-23 17:04:41 +0000
Newest: 2026-05-23 20:27:17 +0000

Failed: 2,205
Oldest: 2021-12-08 13:55:05 +0000
Newest: 2026-05-20 02:00:35 +0000

Pending: 18
Oldest: 2026-05-23 20:33:13 +0000
Newest: 2026-05-29 02:00:47 +0000 Status report information

Generated at: 2026-05-23 20:31:32 +00:00
``` * Plugin Support [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/) * (@frankremmy) * [20 hours, 53 minutes ago](https://wordpress.org/support/topic/invalid-refresh-token-usps/#post-18917121) * Hi [@8tracktapestore](https://wordpress.org/support/users/8tracktapestore/), * Thanks for sharing the screenshot and your Status Report. * You’re right that there’s no disconnect option in the WooCommerce Shipping settings for USPS; that’s expected. * The good news is this isn’t anything you’ve done wrong on your end. There’s a known issue currently affecting USPS shipping labels and rates across WooCommerce stores, related to a token authentication failure on the platform side. Our engineering team is already working on it. * In the meantime, the best workaround is to print your USPS labels directly via USPS Click-N-Ship at [https://cnsb.usps.com/](https://cnsb.usps.com/) while this gets resolved. UPS and FedEx are unaffected if you have either of those set up. * We don’t have an ETA just yet but it’s actively being worked on. We’ll update this thread once it’s resolved! Viewing 3 replies - 1 through 3 (of 3 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-refresh-token-usps%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 3 participants * Last reply from: [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/) * Last activity: [20 hours, 53 minutes ago](https://wordpress.org/support/topic/invalid-refresh-token-usps/#post-18917121) * Status: not resolved