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[resolved] Invalid Product Options We could not add the product xxxxx to the cart because t (4 posts)

  1. oomskaap
    Member
    Posted 2 years ago #

    My shop was running fine before the update.
    Now, whenever you add a product to the cart, the customers get this error:

    Invalid Product Options
    We could not add the product xxxxx to the cart because the product options are invalid.

  2. tufstuf1000
    Member
    Posted 2 years ago #

    I am having the same problem. Does anyone know what plugin is doing this. I need to get my site up ASAP.

  3. oomskaap
    Member
    Posted 2 years ago #

    Hi,

    I had to figure it out by myself. When you add the variations to the "Option Group 2: , but the "Option Group 1:" is empty then you get this error.

    This was fine untill the latest update which requires Option 1: to be filled in. I had 1000 products already only filled in with Option 2: and was not going to change it all manually. So you can run this in your sql (just backup before)

    update 'wp_cart66_products' set 'options_1' = 'options_2'

    and then to clear out options 2 for duplicates run this:

    UPDATE 'wp_cart66_products' SET 'options_2' = ''

  4. tufstuf1000
    Member
    Posted 2 years ago #

    I have about 100 products. Copy...Paste...Copy...Paste. It was tedius but successful. Thank you for the reply.

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