Title: Invalid product Last modified: May 8, 2020 --- # Invalid product * Resolved [avantiprodu](https://wordpress.org/support/users/avantiprodu/) * (@avantiprodu) * [6 years ago](https://wordpress.org/support/topic/invalid-product-2/) * Hi! We kind of need your help asap. We’re working on a development of a website which will sell online courses and we’re having trouble with Leanpress. It seems to be failing the conection between it and woocommerce so I can’t use mercadopago payments for woocommerce. We’re reciving the message “invalid product” so we can’t finish the purchase. We bought a plugin so I can use them both together. We’re currently using: Learnpress > Learnpress woocommerce payment mehtods integrations > Woocommerce > Mercado Pago payments for WooCommerce Something is not working on the middle conection, can you help us solve this problem please? We need to sell the courses and we can’t make people checkout them. * The website is still under construction but if you need the credentials to check, just let us know. * Thanks. Hope you can help us. Best, * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-product-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [6 years ago](https://wordpress.org/support/topic/invalid-product-2/#post-12804083) * [@avantiprodu](https://wordpress.org/support/users/avantiprodu/) – Does this issue occur when trying to checkout with a Simple Product? If you can deduce that this issue only occurs with LearnPress related products, your best bet would be to reach out to their support team. * Thanks! – Joey * Thread Starter [avantiprodu](https://wordpress.org/support/users/avantiprodu/) * (@avantiprodu) * [6 years ago](https://wordpress.org/support/topic/invalid-product-2/#post-12804122) * Hi, * Yes, we tried to bought a simple product and it works ok. But we don’t know where, in the middle, it stop working. Maybe it’s a conexion between mercadopago and woocommerce, that’s why we’re checking to try to solve the problem. I’ve also reach Leanpress but I’m driving myself crazy trying to solve this. * Thanks! * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [6 years ago](https://wordpress.org/support/topic/invalid-product-2/#post-12804147) * [@avantiprodu](https://wordpress.org/support/users/avantiprodu/) – If it works with a Simple Product then it’s not a WooCommerce-related issue. You’ll either need to continue support with LearnPress or reach out to MercadoPago support.( I believe you can reach out to their support [here](https://wordpress.org/plugins/woocommerce-mercadopago/)) * Since this isn’t something cause by WooCommerce Core, I’m going to go ahead and set this to resolved. * Thanks! – Joey * Thread Starter [avantiprodu](https://wordpress.org/support/users/avantiprodu/) * (@avantiprodu) * [6 years ago](https://wordpress.org/support/topic/invalid-product-2/#post-12804151) * Thanks for your time Joey 🙂 * [marifermontes80](https://wordpress.org/support/users/marifermontes80/) * (@marifermontes80) * [5 years, 8 months ago](https://wordpress.org/support/topic/invalid-product-2/#post-13420745) * [@jricketts4](https://wordpress.org/support/users/jricketts4/) [@avantiprodu](https://wordpress.org/support/users/avantiprodu/) Hello! I have the same issue, I use learnpress – woocommerce – mercadopago – and I can not finish a purchase – I receive a note that says: “invalid product”–- Could you help me please? Also I see that my products are not listed on Facebook and instagram shops – so the products should have an issue, that is why the system are not longer recognizing them… * this is my clients site: [https://institutokwanyin.com.ar/](https://institutokwanyin.com.ar/) * and this is the test that LEARNPRESS support did: [https://www.loom.com/share/a38b898fa79146c086e888031af9a335](https://www.loom.com/share/a38b898fa79146c086e888031af9a335) * they said that the problem is with Woocommerce, not Learnpress. * Warm Regards, Fernanda * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [5 years, 7 months ago](https://wordpress.org/support/topic/invalid-product-2/#post-13439349) * Hi [@marifermontes80](https://wordpress.org/support/users/marifermontes80/) – Can you open a new thread? Since this is both old and resolved, your question will get more eyes at the top of the forums. * Thanks! – Joey Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Invalid product’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [checkout](https://wordpress.org/support/topic-tag/checkout/) * [courses](https://wordpress.org/support/topic-tag/courses/) * [invalid product](https://wordpress.org/support/topic-tag/invalid-product/) * 6 replies * 3 participants * Last reply from: [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/invalid-product-2/#post-13439349) * Status: resolved