Title: Invalid Password Reset Key
Last modified: January 31, 2023

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# Invalid Password Reset Key

 *  Resolved [GHDesign](https://wordpress.org/support/users/ghdesign/)
 * (@ghdesign)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/invalid-password-reset-key/)
 * When members attempt to reset a forgotten password, they click on the link emailed
   to them. They reset their password and click enter. They immediately get a message
   stating the password was reset successfully BUT in bright red letters below that
   they see this message:
 * “**Error! The password reset key is invalid. Please generate a new request.**
 * Why is this happening? I don’t have a security plugin running, stripped the htaccess
   file down to the basic WP information, disabled the cashing plugin (as much as
   I can… it is installed by the host), and added a variety of URLs for the cache
   plugin to NOT cache.
   Still getting the error. Because the reset actually works,
   I’m about to just go in and hide the error message via CSS.

Viewing 1 replies (of 1 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/invalid-password-reset-key/#post-16431259)
 * Hi, this could be related to a cache issue. Do you run a cache plugin in your
   site? Does your server run any caching system?
 * Kind regards.

Viewing 1 replies (of 1 total)

The topic ‘Invalid Password Reset Key’ is closed to new replies.

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## Tags

 * [password reset](https://wordpress.org/support/topic-tag/password-reset/)

 * 1 reply
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/invalid-password-reset-key/#post-16431259)
 * Status: resolved