Support » Plugin: Offers for WooCommerce » Invalid Offer Status or Expired Offer Id; See shop manager for assistance

  • Hello,
    This plugin is working great but I’m having one issue. When a customer makes an offer and I counter, the customer can go to the cart and enter in there billing info but when they click “Continue to Payment” this error pops up “Invalid Offer Status or Expired Offer Id; See shop manager for assistance”.

    The offer status is “Countered Offer” and the expiration date has plenty of time.

    Everything works great when its just an offer and I accept.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Oliver

    (@angelleyesupport)

    Hi @tylertricounty,

    First for all I would like to apologize for the delay in response and also the inconvenience caused, Although we are not seeing any other reports of this sort.

    So, can you confirm this is happening just for counter offer orders only or is it happening for app offers accepted orders.

    Also, can you disable all extra plugins temporarily except for woo and offers then give it another shot and see if that makes any difference?

    Please check those and let me know.

    Thanks!

    tylertricounty

    (@tylertricounty)

    Hey @angelleyesupport,
    The bug seems to be gone now for some reason. I think it was CC error or something like that. Thank you for your help.

    Oliver

    (@angelleyesupport)

    Well this is ODD That it was there and then its gone. Please keep an eye out and do report us if you again see such behaviour.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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