Title: Invalid Listing Image
Last modified: December 30, 2019

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# Invalid Listing Image

 *  Resolved [xtensions](https://wordpress.org/support/users/williamews/)
 * (@williamews)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/invalid-listing-image/)
 * Thanks for the support.
 * Each time a product is published to eBay, the product is listed, but eBay gives
   a notification that the image is invalid, so the image has to be replaced or 
   changed before the item will show on eBay. Any suggestions?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [msantamaria](https://wordpress.org/support/users/msantamaria/)
 * (@msantamaria)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/invalid-listing-image/#post-12281283)
 * Hi [@williamews](https://wordpress.org/support/users/williamews/),
 * Could you please provide us the exact error message you’re receiving?
 * Kind regards,
 * Menchie
    WP Lab Support
 *  Thread Starter [xtensions](https://wordpress.org/support/users/williamews/)
 * (@williamews)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/invalid-listing-image/#post-12366925)
 * Hi. Thanks for the support. Below are the error details screenshot
 * 1. Screenshot: [http://prntscr.com/qt6b8y](http://prntscr.com/qt6b8y)
 * 2. Screenshot: [http://prntscr.com/qt6c9t](http://prntscr.com/qt6c9t)
 * 3. Screenshot: [http://prntscr.com/qt6d09](http://prntscr.com/qt6d09)
 * Thanks!
 *  Plugin Support [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * (@wp-lab-support)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/invalid-listing-image/#post-12368789)
 * Hey [@williamews](https://wordpress.org/support/users/williamews/)
 * Thanks for the screenshots.
 * In a case like this, usually clearing the EPS cache then revising the listing
   again fixes the problem.
 * What you should do is select the listing(s) on WP-Lister’s listings page, then
   select the “Clear EPS Cache” option in the bulk action drop down menu and click“
   Apply”. Then select “Re-apply profile” and click “Apply” which forces the listing
   to be marked as “Changed” in WP-Lister. Finally revise the listing and then the
   images should appear again.
 * That eBay gallery image error may still show in WP-Lister but it will clear after
   some time.
 * But if you are using Lite and not Pro, lite cannot send additional WC images 
   to the gallery on eBay, only pro can do that: [Uploading product images to EPS](https://docs.wplab.com/article/26-uploading-product-images-to-eps)
 * Kind regards,
    John

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Invalid Listing Image’ is closed to new replies.

 * ![](https://ps.w.org/wp-lister-for-ebay/assets/icon-256x256.png?rev=2372284)
 * [WP-Lister Lite for eBay](https://wordpress.org/plugins/wp-lister-for-ebay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-lister-for-ebay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-lister-for-ebay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-lister-for-ebay/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/invalid-listing-image/#post-12368789)
 * Status: resolved