Support » Plugin: Wordfence Security - Firewall & Malware Scan » invalid license key

  • Resolved twotonedigital

    (@twotonedigital)


    I’m unable to complete a scan on a few of my sites. One of the appears to stop ath the Vulnerability Scan stage with the last line in the log being.

    [Mar 28 08:35:44] Invalid license key

    There is a license key in place. So it should be ok?

    • This topic was modified 7 months, 3 weeks ago by Jan Dembowski.
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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well and license key questions.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Re-openning as it was explained to me that the license is not a Wordfence license and not related to the Wordfence plugin.

    Plugin Author WFMattR

    (@wfmattr)

    (Thanks @jdembowski!)

    @twotonedigital: We have seen this a couple of times before — the Wordfence scan log can pick up error_log messages from other plugins and themes, and in this case, the “Invalid license key” message comes from another plugin or theme while the scan is running. We don’t use that specific text within the plugin or responses the Wordfence servers.

    As long as the Wordfence scan finishes normally, this shouldn’t cause any problems with Wordfence, but you might want to check other plugins’ settings to see if any of them are using an expired key from their vendor.

    -Matt R

Viewing 3 replies - 1 through 3 (of 3 total)
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