“invalid key” reset password with memcached on

  • Resolved gilli1969

    (@gilli1969)


    4 years ago

    It seems there is a bug with memcached (object-cache.php) option on.
    When a user use the forgot password function and get the activation link and put in a new password he get an error “invalid key”, same happens with the sended registration activation link -> when i turn off the memcached all things works.

    Is there a way to exclude that functions (forgot password, registration etc.) from memcached?

    Any suggestions?
    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    4 years ago

    Generally, that functionality works fine with memcached. It must be some other conflict with theme / plugin. Please, provide your URL so we can look into it further.

    Thread Starter gilli1969

    (@gilli1969)

    4 years ago

    Hi Hristo,
    thank you for your fast reply! Yes it seems that error comes from the plugin userswp (https://wordpress.org/plugins/userswp/). I will ask them in their forum.

    sorry for your circumstances and kind regards
    gilli

    Thread Starter gilli1969

    (@gilli1969)

    4 years ago

    Dear Hristo, i contacted the support from userswp and they wrote me:

    If the settings for excluding pages are not obvious then I recommend you contact the author of the functionality to ask them how; register/login/change/forgot/account should all be excluded from cache.

    there are some other users that run in the same problem.

    I only see settings in sg optimizer to exclude sites from dynamiccache but none to exclude from memcached. Is there a way to exclude this sites: register/login/change/forgot/account from memcached?

    kind regards
    gilli

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    4 years ago

    This is not how memcached works. You can’t just exclude URLs, there are objects stored in the database that must be properly served or not stored at all.

    The Dynamic caching is full page caching, a completely different type of caching. That’s why we have exclude URLs functionality there which is not possible for Memcached.

    Thread Starter gilli1969

    (@gilli1969)

    4 years ago

    Thank you, i will ask again the developer from userswp.
    Kind regards
    gilli

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘“invalid key” reset password with memcached on’ is closed to new replies.