Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Invalid Jetpack connection tokens.

  • Resolved Tanshaydar

    (@tanshaydar)


    Hi,

    Recently I started to get Invalid Jetpack connection tokens. issue for my Jetpack connection. This comes and goes, but when it comes, it persists for a while.

    What I tried:
    * Try to reconnect
    * Flush cache / disable Cloudflare & LS Cache
    * Disable & reactivate Jetpack
    * Remove & reinstall Jetpack

    https://tools.jetpack.com/debug/ usually gives me Everything looks great! but often I find my posts with comment section disabled due to invalid token issue.

    I’m using LS Cache & CloudFlare together, if that is any useful info.
    I’m unable to solve this now.

    
    ### wp-core ###
    
    version: 5.5.3
    site_language: tr_TR
    user_language: en_US
    timezone: +03:00
    permalink: /%postname%.html
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/tanselal/public_html/blog
    wordpress_size: loading...
    uploads_path: /home/tanselal/public_html/blog/wp-content/uploads
    uploads_size: loading...
    themes_path: /home/tanselal/public_html/blog/wp-content/themes
    themes_size: loading...
    plugins_path: /home/tanselal/public_html/blog/wp-content/plugins
    plugins_size: loading...
    database_size: loading...
    total_size: loading...
    
    ### wp-active-theme ###
    
    name: PowerUp (powerup)
    version: 1.7
    author: Bonfire Themes
    author_website: http://bonfirethemes.com/
    parent_theme: none
    theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, editor-style, menus, title-tag, widgets
    theme_path: /home/tanselal/public_html/blog/wp-content/themes/powerup
    auto_update: Disabled
    
    ### wp-plugins-active (12) ###
    
    Akismet Anti-Spam: version: 4.1.7, author: Automattic, Auto-updates enabled
    BackWPup: version: 3.8.0, author: Inpsyde GmbH, Auto-updates enabled
    Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates enabled
    Compress JPEG & PNG images: version: 3.2.1, author: TinyPNG, Auto-updates enabled
    Delightful Downloads: version: 9.9.26, author: Ashley Rich und PBMod, Auto-updates enabled
    Google Analytics for WordPress by MonsterInsights: version: 7.12.3, author: MonsterInsights, Auto-updates enabled
    Jetpack by WordPress.com: version: 9.0.2, author: Automattic, Auto-updates enabled
    LiteSpeed Cache: version: 3.5.2, author: LiteSpeed Technologies, Auto-updates enabled
    Rotating Tweets (Twitter widget & shortcode): version: 1.9.10, author: Martin Tod, Auto-updates disabled
    Social Icons: version: 1.7.2, author: ThemeGrill, Auto-updates disabled
    WordPress Popular Posts: version: 5.2.4, author: Hector Cabrera, Auto-updates enabled
    WP Crontrol: version: 1.8.5, author: John Blackbourn & crontributors, Auto-updates enabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    file_uploads: File uploads is turned off
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.3.21 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 1500
    memory_limit: 1024M
    max_input_time: -1
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.72.0 OpenSSL/1.1.1g
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.32
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/tanselal/public_html/blog/wp-content
    WP_PLUGIN_DIR: /home/tanselal/public_html/blog/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### jetpack ###
    
    site_id: 74868362
    ssl_cert: No
    time_diff: -313
    version_option: 9.0.2:1604090835
    old_version: 9.0.2:1604090835
    public: Public
    master_user: #1 Tanshaydar
    current_user: #1 Tanshaydar
    tokens_set: Blog User
    blog_token: &IcnCQROCogVJQ@#dO2VAOjL2#b6PXOT
    user_token: f@eW$jcp(cy@QoxQ0pJ#HcZ!j&BrauzL
    version: 9.0.2
    jp_plugin_dir: /home/tanselal/public_html/blog/wp-content/plugins/jetpack/
    plan: free
    protect_header: {"trusted_header":"HTTP_X_FORWARDED_FOR","segments":0,"reverse":false}
    full_sync: {"started":"Mon, 02 Nov 2020 15:38:08 +0000","finished":"Mon, 02 Nov 2020 15:38:26 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/blog.tanshaydar.com","siteurl":"https:\/\/blog.tanshaydar.com","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: {"8":{"name":"test__connection_token_health","label":false,"short_description":"Invalid Jetpack connection tokens.","long_description":"<p>A healthy connection ensures Jetpack essential services are provided to your WordPress site, such as Stats and Site Security.<\/p><p><span class=\"dashicons fail\"><span class=\"screen-reader-text\">Error<\/span><\/span> Invalid Jetpack connection tokens.<\/p><p><strong>We recommend reconnecting Jetpack.<\/strong><\/p>","severity":"critical","action":"https:\/\/blog.tanshaydar.com\/wp-admin\/admin.php?page=jetpack#\/reconnect","action_label":"Reconnect Jetpack now","show_in_site_health":true,"pass":false,"group":["default"],"type":"direct"}}
    
    

    The page I need help with: [log in to see the link]

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