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[Resolved] INVALID – Information received from an Invalid IP address. (Code: 4020)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author swicks

    @swicks

    Hi
    If you run in ‘simulator’ mode without setting any IP Addresses it should return with the same error but showing you what the your actual IP Address is. Check that against what you have placed in the approved IP Addresses on Test Sagepay.

    Regards

    Steve

    Hi Swicks,

    I got this error but does that matter?

    INVALID – Simulator cannot find your vendor name in its database. The simulator saw the Vendor Name ‘christianmacleo’

    Steven

    Actually, I can’t see an IP address in the error message – where would I get that?

    You can test a purchase at:
    http://christianmacleod.com/dev/shop/

    And I can give you log in details privately if required.

    Thanks
    Steven

    Plugin Author swicks

    @swicks

    Have you got a valid ‘simulator’ account setup? Normally you would have that before a ‘test’ account. Can you log into the simulator page with your vendor name?

    https://test.sagepay.com/simulator/loginpage.asp

    Thanks. I activated the Direct and got the IP address back. This has now been added and everything works.

    This was maybe an error from my host as they gave me my ‘dedicated IP address’ but it was the ‘Server IP address’ that they should have given me.

    Steven

    Plugin Author swicks

    @swicks

    Great, thanks for letting me know.

    Regards

    Steve

Viewing 6 replies - 1 through 6 (of 6 total)
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