Title: Invalid email error
Last modified: July 27, 2022

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# Invalid email error

 *  Resolved [mariaklim](https://wordpress.org/support/users/mariaklim/)
 * (@mariaklim)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/invalid-email-error-4/)
 * Hello,
 * We just installed the plugin and set it up, but when we clic on the PayPal button
   to complete the order and pay with PayPal, we go back to the website and a blank
   window shows up the error “Invalid email”, and the order is not completed.
 * Please, could you help us?
 * Thank you in advance.
 * Maria
    KLIM Technologies
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-email-error-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/invalid-email-error-4/#post-15862994)
 * Hi [@mariaklim](https://wordpress.org/support/users/mariaklim/),
 * Greetings from WebToffee!
 * We would like to view the PayPal log of this order to get a better understanding
   of the issue.
 * If you have any privacy concerns, you may share the log via this [link](https://www.webtoffee.com/contact/).
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-error-4/#post-15907578)
 * Hi [@mariaklim](https://wordpress.org/support/users/mariaklim/),
 * This thread has been inactive for a bit, so we are going to mark it as Resolved
   now. Please feel free to open a new thread or follow up on this thread if you
   have any further questions or still need assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Invalid email error’ is closed to new replies.

 * ![](https://ps.w.org/express-checkout-paypal-payment-gateway-for-woocommerce/
   assets/icon-256x256.gif?rev=3385064)
 * [Payment Gateway of PayPal for WooCommerce](https://wordpress.org/plugins/express-checkout-paypal-payment-gateway-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/express-checkout-paypal-payment-gateway-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/express-checkout-paypal-payment-gateway-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/express-checkout-paypal-payment-gateway-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/express-checkout-paypal-payment-gateway-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/express-checkout-paypal-payment-gateway-for-woocommerce/reviews/)

## Tags

 * [invalid email](https://wordpress.org/support/topic-tag/invalid-email/)
 * [paypal error](https://wordpress.org/support/topic-tag/paypal-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-error-4/#post-15907578)
 * Status: resolved