Title: Invalid Email Address Problem
Last modified: August 30, 2016

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# Invalid Email Address Problem

 *  Resolved [dougklein](https://wordpress.org/support/users/dougklein/)
 * (@dougklein)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-address-problem/)
 * I just updated the plugin today, and forms are no longer working, instead delivering
   a “Failed to send your message. Please try later or contact the administrator
   by another method.” on the front end of the contact form on Intelemedia.com
 * In the back end, the email log shows the email was sent, but in Status shows:“
   Invalid e-mail address: Doug Klein <doug@studiogood.com” which is the address
   I put into the form on the front end.
 * HELP! This is a production site and form entries are not going through.
 * Thank you.
 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-address-problem/#post-6316500)
 * > the email log shows the email was sent, but in Status shows: “Invalid e-mail
   > address:
 * The email was not sent.
 * > Status shows: “Invalid e-mail address: Doug Klein <doug@studiogood.com”
 * This email address is not valid. You are missing the closing “>” character.
 *  Thread Starter [dougklein](https://wordpress.org/support/users/dougklein/)
 * (@dougklein)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-address-problem/#post-6316526)
 * Thank you. I am using Contact Form 7 and your plugin, so I don’t know what’s 
   malforming the email address without the closing >. This is a new problem that
   showed up today. Can you tell me where to look?
 *  Thread Starter [dougklein](https://wordpress.org/support/users/dougklein/)
 * (@dougklein)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-address-problem/#post-6316536)
 * Never mind. I was able to find it. The Contact Form 7 update today somehow wiped
   out the closing bracket. Things are working now (though slowly).
 * Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Invalid Email Address Problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg)
 * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/postman-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/postman-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/postman-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/postman-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/postman-smtp/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [dougklein](https://wordpress.org/support/users/dougklein/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/invalid-email-address-problem/#post-6316536)
 * Status: resolved