Support » Plugin: Order Splitter for WooCommerce » Invalid Email

  • Resolved Tiago Rodrigues

    (@ttiagorrodrigues)


    Hi, I activated this plugin and two days later I’ve noticed that people that don’t have an account can’t buy on checkout anymore and my sales went to the floor.

    Error on checkout: “Invalid email.”

    In other words, this plugin was conflicting with WooCommerce functionality of auto create user accounts on checkout based on the data.

    I thought it was the AeroCheckout, or WooCommerce Version, but I tried to rollback to older versions, deactivated Aero, used other checkouts, tried a lot…

    The only fix I’ve found was deactivating Woo Order Splitter.

    It’s a fantastic plugin, but it crashed my sales in 2 days.

    If you have any workaround for this issue it would be great.

    Additional plugin that must be in conflict: Brazilian Market on WooCommerce
    https://wordpress.org/plugins/woocommerce-extra-checkout-fields-for-brazil/

    Thanks!

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  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ttiagorrodrigues we will try to reproduce this issue on our end and if we will require your input so please join us through demo website. Please wait for our findings, this kind of issue has never been reported especially regarding Invalid Email.

    @ttiagorrodrigues we have tried to reproduce the issue with mentioned plugin on our end but we could not reproduce it. Please reach us through our demo site so we can recreate the scenario and resolve the issue.

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