Invalid domain for site key

  • Resolved zeno001

    (@zeno001)


    1 year, 1 month ago

    Just noticed that I’m getting this in the reCAPTCHA slide-in notice on one of my sites:

    “ERROR for site owner
    Invalid domain for site key”

    I don’t know when this happened but it has been working properly for years and I can’t see what could have changed – I use your plugin on all my other sites and they don’t have this problem.

    I have re-created the (v2) keys and made sure the domain was correct, but I get the same error. I also tried V3 but got the same error.

    Any suggestions on how to debug and fix this?

    I’ve had to disable it for the time being because it was stopping comments from being submitted.

    reCaptcha by BestWebSoft Version 1.70
    WordPress 6.1.1

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter zeno001

    (@zeno001)

    1 year, 1 month ago

    Odd. Even though I’ve deactivated the Bestwebsoft reCAPTCHA plugin (and purged caches) and the tick box has disappeared from the comment form, I still see the reCAPTCHA slide-in banner box with the same error message. I don’t think I have anything else that uses Google reCAPTCHA but I’ll investigate again.

    Still would welcome an suggestions!

    Plugin Support andrewsupport

    (@andrewsupport)

    1 year ago

    Hi,

    V2 reCapthca doesn’t have “slide-in banner”. Please deactivate other plugins and check if the problem remains.

    Thread Starter zeno001

    (@zeno001)

    1 year ago

    Thanks, Andrew. I’ve been ill so unable to reply earlier but there was an issue with a page builder plugin that was installed and although not being used at present, it had the V3 reCAPTCHA built in. I had not entered any keys (because I wasn’t ready to use the page builder) and that was causing the error on the slide-in banner – I’d forgotten that was V3 only so it was confusing me!

    All sorted now.

Viewing 3 replies - 1 through 3 (of 3 total)
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