Title: Invalid Data 1 Last modified: January 15, 2020 --- # Invalid Data 1 * Resolved [etchen21](https://wordpress.org/support/users/etchen21/) * (@etchen21) * [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-data-1/) * Hi all, * I’ve been having trouble with polls not allowing guest users to vote, as whenever a guest votes they’re given the message “invalid data 1.” When someone is signed into the site the poll will work just fine. Screenshot of the issue [here](https://imgur.com/a/HA79qhM). * This seems to be the same issue as [this ](https://wordpress.org/support/topic/invalid-data-2/) previous post, which never seemed to be resolved. The temporary fix mentioned in the post works – has anyone found a permanent solution? * Thanks, Ethan * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-data-1%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/) * (@yourownprogrammer) * [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-data-1/#post-12326883) * Hey Ethan * This seems to be happening with cached pages. * Can you edit your poll and on Options->Poll tab set “Load using AJAX” to yes? Once done, clear your website cache. * Please let us know if this fixes the issue. * Best YOP Team * Thread Starter [etchen21](https://wordpress.org/support/users/etchen21/) * (@etchen21) * [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-data-1/#post-12333079) * That seems to have worked, thank you! * [aernst26](https://wordpress.org/support/users/aernst26/) * (@aernst26) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579286) * Hello, I am having the same issue and have discovered that the “invalid data 1” message is showing up for *mobile* guest users. The same people tried the poll on their desktop computer and it worked fine. I tried the fix above but the mobile users are still getting the error. Any other suggestions? This is urgent so appreciate any fast help you can give, thanks so much!! * Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/) * (@yourownprogrammer) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579313) * [@aernst26](https://wordpress.org/support/users/aernst26/) * Setting the poll to load via ajax and clearing cache should fix this issue. * Could you send a link to your poll so we can run a test? * [aernst26](https://wordpress.org/support/users/aernst26/) * (@aernst26) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579328) * Thanks for such a quick response!! Certainly – link below. Should I try what you suggested above again, or let you test it out first? * [http://familylifecrc.org/student-poll/](http://familylifecrc.org/student-poll/) * Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/) * (@yourownprogrammer) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579334) * just tested it and got the error. * let us know when we can try again. * [aernst26](https://wordpress.org/support/users/aernst26/) * (@aernst26) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579336) * And actually, it’s two polls on our site that are having the same issue: * [http://familylifecrc.org/parent-community-member-poll/](http://familylifecrc.org/parent-community-member-poll/) * [aernst26](https://wordpress.org/support/users/aernst26/) * (@aernst26) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579340) * Got it. Setting both to “yes” for AJAX and clearing my cache. * [aernst26](https://wordpress.org/support/users/aernst26/) * (@aernst26) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579345) * Done, you can go ahead and test it again! * Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/) * (@yourownprogrammer) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579352) * it doesn’t look like cache was cleared. * I looked at the source code and poll still seems to load regulary. * is there a different cache you need to empty maybe? * [aernst26](https://wordpress.org/support/users/aernst26/) * (@aernst26) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579409) * Oh gosh I totally misunderstood and cleared my browser cache, lol. Just cleared out my website cache and it’s working! Thank you so much. * Plugin Author [YOP](https://wordpress.org/support/users/yourownprogrammer/) * (@yourownprogrammer) * [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579419) * Happy to hear everything is ok now 🙂 Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Invalid Data 1’ is closed to new replies. * ![](https://ps.w.org/yop-poll/assets/icon-128x128.png?rev=984980) * [YOP Poll](https://wordpress.org/plugins/yop-poll/) * [Frequently Asked Questions](https://wordpress.org/plugins/yop-poll/#faq) * [Support Threads](https://wordpress.org/support/plugin/yop-poll/) * [Active Topics](https://wordpress.org/support/plugin/yop-poll/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yop-poll/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yop-poll/reviews/) * 12 replies * 3 participants * Last reply from: [YOP](https://wordpress.org/support/users/yourownprogrammer/) * Last activity: [6 years ago](https://wordpress.org/support/topic/invalid-data-1/#post-12579419) * Status: resolved