Title: Invalid Backend Response
Last modified: May 5, 2020

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# Invalid Backend Response

 *  Resolved [btthrom](https://wordpress.org/support/users/btthrom/)
 * (@btthrom)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/invalid-backend-response-2/)
 * We are getting this message in the UI saying Error for the heading and then Invalid
   Backed Request. Data is Empty. I clear the cache and it works again, however,
   is there a more permanent fix we can use?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finvalid-backend-response-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [modalweb](https://wordpress.org/support/users/modalweb/)
 * (@modalweb)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/invalid-backend-response-2/#post-12797392)
 * Did you use other authors file manager plugin? May be it was the conflict.
 *  Thread Starter [btthrom](https://wordpress.org/support/users/btthrom/)
 * (@btthrom)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-backend-response-2/#post-12827779)
 * We did and we were having the same issues so I removed there and added yours 
   as yours had better support looking at it. right now the only file manager we
   have
 * File Manager Advanced
    Deactivate Cpanel for files management in wordpress
 * Version 3.4 | By modalweb | View details
 * File Manager Advanced Shortcode
    Deactivate Shortcodes for files manager-advanced-
   shortcode
 * Version 1.3 | By modalweb | Visit plugin site
 *  [modalweb](https://wordpress.org/support/users/modalweb/)
 * (@modalweb)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-backend-response-2/#post-12834858)
 * Hey [@btthrom](https://wordpress.org/support/users/btthrom/),
 * Can you please try it in incognito window? Also for shortcode support please 
   contact us at our [support](https://advancedfilemanager.com/contact/)
 *  Thread Starter [btthrom](https://wordpress.org/support/users/btthrom/)
 * (@btthrom)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-backend-response-2/#post-12834886)
 * It appears to be working now but I was having issues with it yesterday and this
   morning both in standard and incognito windows.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Invalid Backend Response’ is closed to new replies.

 * ![](https://ps.w.org/file-manager-advanced/assets/icon-128x128.png?rev=3305504)
 * [Advanced File Manager – Ultimate File Manager for WordPress And Document Library Solution](https://wordpress.org/plugins/file-manager-advanced/)
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 * [Active Topics](https://wordpress.org/support/plugin/file-manager-advanced/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/file-manager-advanced/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [btthrom](https://wordpress.org/support/users/btthrom/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/invalid-backend-response-2/#post-12834886)
 * Status: resolved