Title: Intial setup saved – cannot make changes after Last modified: August 21, 2016 --- # Intial setup saved – cannot make changes after * [unscathed](https://wordpress.org/support/users/unscathed/) * (@unscathed) * [12 years ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/) * I setup WP-Invoice and I gave it all the default values I want. * I tried to go back in and adjust the settings by adding a line item and even changing the default level in which someone can create an invoice, press save.. and it looks like everything is fine, but if I log out and back in, it all goes back to what it was before. * [https://wordpress.org/plugins/wp-invoice/](https://wordpress.org/plugins/wp-invoice/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/) * (@anton-korotkoff) * [12 years ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871765) * Hey, * do you get 404 or 406 or maybe 500 error after you click save settings? * Thread Starter [unscathed](https://wordpress.org/support/users/unscathed/) * (@unscathed) * [12 years ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871768) * No errors at all.. its like it doesn’t even process the save request. everything else works fine on the site.. * what is the best way to remove it entirely and reinstall it? * [Aurovrata Venet](https://wordpress.org/support/users/aurovrata/) * (@aurovrata) * [12 years ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871792) * Dear Anton * I am getting a similar problem, and I see an older post some 7 months back that raises similar issues with the Settings page failing to save. * I get a 404 page not found error… here is the error logs I extracted from the Firebug’s NetPanel analysis of the POST request that is made when I click the Save All Settings button. * Here are the [reqest headers](https://docs.google.com/document/d/1X9Z4t4Us3Uc4G2kQHMefSh7If7rIirNz0MfZ_tXN8-4/edit?usp=sharing) * Here is a pdf of the [POST request parameters](https://drive.google.com/file/d/0ByvA2N_U0L32Y214Vkl0a2kxU28/edit?usp=sharing) * I hope this can help * Some back ground to the site: we initially installed the WP Invoice on a beta site, which we then deployed live and renamed the domains. All our other plugins works fine, only WP Invoice seems to have been left in a lurch. I uninstalled, deleted the plugin and reinstalled but no success. * [Aurovrata Venet](https://wordpress.org/support/users/aurovrata/) * (@aurovrata) * [12 years ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871800) * I managed to get the mod_security logs from my host…I am on shared hosting so had to raise a ticket for these. * > [Thu May 08 05:06:37.018178 2014] [:error] [pid 568274] [client 106.51.234.234] > ModSecurity: Access denied with code 403 (phase 2). Match of “rx ://%{SERVER_NAME}/” > against “ARGS:wpi_settings[billing][wpi_paypal][settings][test_mode][value]” > required. [file “/usr/local/apache/conf/modsec_rules/10_asl_rules.conf”] [line“ > 1243”] [id “340464”] [rev “56”] [msg “GreenGeeks.com WAF Rules: Remote File > Injection attempt in ARGS (admin.php)”] [severity “CRITICAL”] [hostname “admin. > syllogic.in”] [uri “/wp-admin/admin.php”] [unique_id “U2tXLK3sPNIACKvSqZIAAAAi”] > [ > Thu May 08 05:11:15.172140 2014] [:error] [pid 624838] [client 106.51.234.234] > ModSecurity: Access denied with code 403 (phase 2). Match of “rx ://%{SERVER_NAME}/” > against “ARGS:wpi_settings[billing][wpi_paypal][settings][test_mode][value]” > required. [file “/usr/local/apache/conf/modsec_rules/10_asl_rules.conf”] [line“ > 1243”] [id “340464”] [rev “56”] [msg “GreenGeeks.com WAF Rules: Remote File > Injection attempt in ARGS (admin.php)”] [severity “CRITICAL”] [hostname “admin. > syllogic.in”] [uri “/wp-admin/admin.php”] [unique_id “U2tYQq3sPNIACYjGOuIAAABB”][ > Thu May 08 05:14:27.100011 2014] [:error] [pid 632479] [client 106.51.234.234] > ModSecurity: Access denied with code 403 (phase 2). Match of “rx ://%{SERVER_NAME}/” > against “ARGS:wpi_settings[billing][wpi_paypal][settings][test_mode][value]” > required. [file “/usr/local/apache/conf/modsec_rules/10_asl_rules.conf”] [line“ > 1243”] [id “340464”] [rev “56”] [msg “GreenGeeks.com WAF Rules: Remote File > Injection attempt in ARGS (admin.php)”] [severity “CRITICAL”] [hostname “admin. > syllogic.in”] [uri “/wp-admin/admin.php”] [unique_id “U2tZAq3sPNIACaafJOAAAAAf”] * Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/) * (@anton-korotkoff) * [12 years ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871803) * As you can see one of your mod_sec rules prevents from sending the value of ‘ wpi_settings[billing][wpi_paypal][settings][test_mode][value]’ field which it supposes to match “rx ://%{SERVER_NAME}/” but it is not. * That’s why plugin cannot save required date to work with. You need to contact your provider to ask them to help with the rule, or change the provider. * From our side, we do not see any reason to prevent paypal site URL from saving to your database. * Thanks. * [Aurovrata Venet](https://wordpress.org/support/users/aurovrata/) * (@aurovrata) * [11 years, 12 months ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871812) * Hello Anton * thank you for the feedback. We host our site on a shared hosting platform which doesn’t give us much leeway in terms of mod_security settings, so I guess we will have to find another solution. * anyhow, thank you for your reply, much appreciated. * kind regards * Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/) * (@anton-korotkoff) * [11 years, 11 months ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871830) * That’s ok. Let us know if you have any other product related questions. * Thanks. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Intial setup saved – cannot make changes after’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-invoice_c36510.svg) * [WP-Invoice - Web Invoice and Billing](https://wordpress.org/plugins/wp-invoice/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-invoice/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-invoice/) * [Active Topics](https://wordpress.org/support/plugin/wp-invoice/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-invoice/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-invoice/reviews/) ## Tags * [not saving](https://wordpress.org/support/topic-tag/not-saving/) * 7 replies * 3 participants * Last reply from: [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/) * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/intial-setup-saved-cannot-make-changes-after/#post-4871830) * Status: not resolved