Support » Plugin: WooCommerce » Internet Explorer 8 Error

  • Has anyone run into product pages showing up blank or returning an error when viewed from Internet Explorer 8 on WindowsXP? My client is freaking out because her customers can’t buy products.

    The error I get when testing it with is:
    Error: ‘getAttribute(…)’ is null or not an object css3-mediaqueries.js, link 314 character 1
    In line 314 the code reads:
    Note that the “xx” in the code is a placeholder for some character that I couldn’t decipher from the screen shot I took.

    Note that I have installed the Advanced Browser Check plugin to warn people at this point, but would like to find a workaround if possible. I also upgraded to WP 3.5 and WooCommerce 1.6.6 without any change.

    The site is

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thanks bheadrick. I installed a similar plugin named Advanced Browser Check that does the same thing as Stop Oldies. Those are handy plugins for sure.

    If anyone has a workaround/solution for the specific error I’d appreciate it. I’m assuming there are still quite a few people using Internet Explorer 8 (the highest version available on WindowsXP apparently.

    Well, for starters, css3-mediaqueries.js is not part of woocommerce
    I just took a gander using browserstack, myself and confirmed that the js is located in your theme (/wp-content/themes/wpflexishoptwo/js/css3-mediaqueries.js)

    I did notice there was only conflicts on the single product page, though, so maybe the add-to-cart js is conflicting somehow. maybe if you enqueued them to the footer, that would help (or just installed a js to footer plugin so all js loaded there. Of course, that could cause issues if you have any inline jquery going on.

    Yikes. That went way over my head. 🙂 I got the gist of the first part but lost after that. Sounds like I could be digging myself a hole if I start messing around. Thanks for taking a look. Much appreciated!

    Assuming your theme is a premium theme, contact the theme developer
    and maybe…
    try this

    Thanks again for your help!

    I tried the Javascript to Footer plugin with no success. Will have to check with the theme developers.

Viewing 6 replies - 1 through 6 (of 6 total)
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