Support » Plugin: WP Support Plus Responsive Ticket System » Internal Ticket Updates?

  • darienandrew

    (@darienandrew)


    Is it possible to create an “internal” update to a ticket that would only be seen by staff and not the end customer who originated the ticket?

Viewing 1 replies (of 1 total)
  • nehap

    (@nehap)

    Hi @darienandrew,

    Yes,it is possible. Use Add Note while replying the ticket, this will be visible to only staff members.

Viewing 1 replies (of 1 total)
  • The topic ‘Internal Ticket Updates?’ is closed to new replies.