Support » Plugin: WP Support Plus Responsive Ticket System » Internal Ticket Updates?

  • darienandrew


    Is it possible to create an “internal” update to a ticket that would only be seen by staff and not the end customer who originated the ticket?

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  • nehap


    Hi @darienandrew,

    Yes,it is possible. Use Add Note while replying the ticket, this will be visible to only staff members.

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