Internal server errror (4 posts)

  1. Anointed
    Posted 3 years ago #

    I instaled piwik into my own server and it seems to run properly. I have no errors whatsoever.

    so I installed this plugin onto my WordPress 3.5 multisite edition and tried to network activate the plugin. I then go to the settings page, add my piwik url and token, click submit.

    I end up with a 500 server error.

    I checked the server log, but nothing is logged on this error.

    I then deactivated network, and activated it on a per site basis.

    I get the same error.

    I get the error no matter whether I enter the url to my install http://mysite.com/piwik
    or the path /home/mypath/public_html/piwik

    If I manually add the js to my footer, then piwik works. It is just the plugin that does not work.



  2. Anointed
    Posted 3 years ago #

    actually I do have some error logs

    (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://mysite.com/wp-admin/options-general.php?page=wp-piwik/wp-piwik.php
    Premature end of script headers: options-general.php, referer: http://mysite.com/wp-admin/options-general.php?page=wp-piwik/wp-piwik.php
  3. braekling
    Plugin Author

    Posted 3 years ago #

    I don't know and use FastCGI, so it's hard to get behind this. I googled for "mod_fcgid: error reading data from FastCGI server" and get some hints: timeout or to many child processes.

    WP-Piwik contacts Piwik using HTTP requests. Maybe this will exceed your time limit or your process limit?

    What are you using FastCGI for? Can you disable it (at least for testing)?

  4. Anointed
    Posted 3 years ago #

    No I can't disable FastCGI, it is auto installed on my server and I have never had a problem with it before with any script. I just hope the error report helps somehow. Obviously I do not need piwik for anything important, it would just have been nice to have running is all. No big deal...

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