Title: Internal Server Errors
Last modified: August 31, 2016

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# Internal Server Errors

 *  Resolved [Hazel](https://wordpress.org/support/users/cavo/)
 * (@cavo)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/internal-server-errors-7/)
 * Hello, I love your plugin. Unfortunately I have noticed when it is activated 
   I get internal server errors, both within the chat and sometimes it takes my 
   whole site down. For the last couple of days I have deactivated the chat plugin
   to ensure that was the cause, and the site’s been fine. I have it set to Lightweight
   in Advanced Settings. Is there anything else I need to do to stop this problem?
   My site is freebirthdatelottery.com. Thanks.
 * [https://wordpress.org/plugins/wise-chat/](https://wordpress.org/plugins/wise-chat/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Marcin](https://wordpress.org/support/users/marcinlawrowski/)
 * (@marcinlawrowski)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/internal-server-errors-7/#post-7316498)
 * Hello,
 * Thank you. First you would have to enable debug mode in WordPress and then after
   this error is printed type [debug] and hit Enter. A box will be displayed. Paste
   here all errors reported there. I will try to find what is wrong.
 * Marcin
 *  Thread Starter [Hazel](https://wordpress.org/support/users/cavo/)
 * (@cavo)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/internal-server-errors-7/#post-7316516)
 * Hi,
 * Thanks Marcin. This is the error I got:
 * [Wed Apr 27 2016 12:55:00 GMT+0100 (GMT Daylight Time)] [onMessageArrivalError]
   
   Internal Server Error The server encountered an internal error or misconfiguration
   and was unable to complete your request.
 * Please contact the server administrator, [support@one.com](https://wordpress.org/support/topic/internal-server-errors-7/support@one.com?output_format=md)
   and inform them of the time the error occurred, and anything you might have done
   that may have caused the error.
 * More information about this error may be available in the server error log.
 * [Wed Apr 27 2016 12:55:00 GMT+0100 (GMT Daylight Time)] [errorThrown] Internal
   Server Error
 *  Plugin Author [Marcin](https://wordpress.org/support/users/marcinlawrowski/)
 * (@marcinlawrowski)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/internal-server-errors-7/#post-7316596)
 * Hi,
 * Is this error with enabled debug mode in WordPress? The message error is insufficient
   to determine what is wrong unfortunately. If you enabled debug mode then you 
   would have to change the code in order to see more detailed error.
 * Marcin

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Internal Server Errors’ is closed to new replies.

 * ![](https://ps.w.org/wise-chat/assets/icon-128x128.png?rev=1306481)
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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [live chat plugin](https://wordpress.org/support/topic-tag/live-chat-plugin/)

 * 3 replies
 * 2 participants
 * Last reply from: [Marcin](https://wordpress.org/support/users/marcinlawrowski/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/internal-server-errors-7/#post-7316596)
 * Status: resolved