Title: Internal Server Error When Submitting Quote
Last modified: December 7, 2017

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# Internal Server Error When Submitting Quote

 *  Resolved [stevevgl](https://wordpress.org/support/users/stevevgl/)
 * (@stevevgl)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/)
 * When we go to submit the request for quote, it fails to submit and says “Interal
   Server Error.”
 * When we turn off all the unrelated plugins, it still doesn’t work, so it’s not
   a conflict with other plugins we are using (obviously, we leave WooCommerce on).
 * When we turn off the Request Quote plugin, thereby making the button revert to
   being normal shopping cart, the order goes through. So it’s something about your
   plugin that seems to not be playing nice.
 * Otherwise, everything else is great and we’d love to use it, but this would be
   a deal breaker. Please help! Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finternal-server-error-when-submitting-quote%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [pinal.shah](https://wordpress.org/support/users/pinalshah/)
 * (@pinalshah)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/#post-9766580)
 * Hi [@stevevgl](https://wordpress.org/support/users/stevevgl/),
 * Thank you for checking out the plugin.
 * I tried accessing the site you have mentioned above. However, I did not see the
   Payment Method ‘Ask for Quote’ on the Checkout page which is displayed by the
   plugin when the Cart contains products that require a Quote. Hence I presume 
   the plugin is not active on the site.
 * Can you please activate the plugin on the site and let me know so I can check
   the issue?
 * Thanks,
    Pinal
 * P.S. Please note I’ve placed a test request for a Quote on the site (#2483)
 *  [dsberd](https://wordpress.org/support/users/dsberd/)
 * (@dsberd)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/#post-9776492)
 * Hi Pinal
 * I have the exact same problem as [@stevevgl](https://wordpress.org/support/users/stevevgl/)
 * Have a look at the test site: [http://tz2.bluerock.marketing](http://tz2.bluerock.marketing)
 * I’d greatly appreciate any advice to fix this ASAP, as it’s exactly what we’re
   after!
 * Thanks.
 *  Plugin Author [pinal.shah](https://wordpress.org/support/users/pinalshah/)
 * (@pinalshah)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/#post-9777659)
 * Hi [@dsberd](https://wordpress.org/support/users/dsberd/),
 * I have checked your site and am able to replicate the issue. I can see that the
   WooCommerce update_order_review ajax call is failing resulting in the Internal
   Server Error.
 * However, there are no errors being displayed currently to help me narrow down
   the cause of the issue.
 * There is also another error being logged when the Checkout page loads, however
   I’m unsure if it is related to the above issue or no.
 * Can you please confirm if you have tried to test the plugin using only the minimal
   plugins required (i.e. WooCommerce and the Quotes plugin) along with a WordPress
   theme like Twenty Seventeen?
 * If the issue persists in the above scenario, can you please drop me an email 
   on pinalj1612 at gmail dot com with WordPress admin access and FTP access to 
   the site so I can look into the issue and help fix it.
 * Thanks,
    Pinal
 *  [dsberd](https://wordpress.org/support/users/dsberd/)
 * (@dsberd)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/#post-9782221)
 * Hi Pinal
 * Thanks for looking into this – I have emailed you the required details.
 * Many thanks,
    Dominic
 *  Plugin Author [pinal.shah](https://wordpress.org/support/users/pinalshah/)
 * (@pinalshah)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/#post-9791582)
 * Hi Dominic,
 * Thank you for sending across the access details. I’ve applied the fix on the 
   site and as mentioned earlier, the fix will be included in the next update to
   the plugin.
 * Thanks,
    Pinal

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Internal Server Error When Submitting Quote’ is closed to new replies.

 * ![](https://ps.w.org/quotes-for-woocommerce/assets/icon-256x256.jpg?rev=3215810)
 * [Quotes for WooCommerce](https://wordpress.org/plugins/quotes-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/quotes-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/quotes-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/quotes-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/quotes-for-woocommerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [pinal.shah](https://wordpress.org/support/users/pinalshah/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/internal-server-error-when-submitting-quote/#post-9791582)
 * Status: resolved