Title: Internal Server Error when generating Zip file
Last modified: August 20, 2016

---

# Internal Server Error when generating Zip file

 *  [pegasus1112](https://wordpress.org/support/users/pegasus1112/)
 * (@pegasus1112)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-when-generating-zip-file/)
 * I recently installed your plugin in order to create an HTML backup of a subset
   of our WP website so that it can be navigated as a stand-alone site. However,
   I keep getting an 500 Internal Server Error when I try to generate a zip file.
 * Talking to our tech people, apparently it’s a “software caused connection abort
   error 103.” It is apparently timing-out at 31 seconds (consistently) even though
   we have a 60 second time-out.
 * It seems to be related to space shortage. However we’re only using less than 
   half a GB with a limit of 5 GB, so that should be plenty. Please help me figure
   out what the problem is and get it working.
 * The home page of the entire site is:
    [http://www.radonc.utoronto.ca/](http://www.radonc.utoronto.ca/)
 * The top page of the subsection I want to create HTML pages for is:
    [http://www.radonc.utoronto.ca/our-community/faculty/continuing-education/conferences/rti3-radiation-therapy-conference](http://www.radonc.utoronto.ca/our-community/faculty/continuing-education/conferences/rti3-radiation-therapy-conference)
 * Thanks very much in advance for any help you can give.
 * [http://wordpress.org/extend/plugins/static-html-output-plugin/](http://wordpress.org/extend/plugins/static-html-output-plugin/)

The topic ‘Internal Server Error when generating Zip file’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/static-html-output-plugin_cce3eb.
   svg)
 * [WP2Static](https://wordpress.org/plugins/static-html-output-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/static-html-output-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/static-html-output-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/static-html-output-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/static-html-output-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/static-html-output-plugin/reviews/)

## Tags

 * [server-error](https://wordpress.org/support/topic-tag/server-error/)
 * [timing-out](https://wordpress.org/support/topic-tag/timing-out/)

 * 0 replies
 * 1 participant
 * Last reply from: [pegasus1112](https://wordpress.org/support/users/pegasus1112/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/internal-server-error-when-generating-zip-file/)
 * Status: not resolved