Support » Plugin: TeraWallet - For WooCommerce » Internal server error upon finalizing order

  • Resolved berbercito

    (@berbercito)


    Hi,

    I have been using your plugin in a new website and I really like it but I am getting recently problems when trying to checkout. I am using version 1.3.2. When I click the PLACE ORDER button I get a red notice/message above the checkout form which says: ‘Internal Server Error’

    Immediately after that the cart is emptied, the order is registered in the database but neither the customer nor the owner of the website get any confirmation messages.

    I have disabled all the other plugins and payment gateways except Woocommerce but the problem is still there.

    You will need the following password to get access to the website: br19

    I would be so thankful if you could give me some hints to solve the issue.

    This is the error log that I found in ny server root in case it helps:

    [Sat Mar 02 09:47:33.861560 2019] [proxy_fcgi:error] [pid 32051:tid 139895825700608] [client 188.77.110.176:52752] AH01071: Got error ‘PHP message: billing_email was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, Woo_Gateway_Wallet_payment->process_payment, WC_Order->payment_complete, WC_Order->save, WC_Order->status_transition, do_action(‘woocommerce_order_status_completed’), WP_Hook->do_action, WP_Hook->apply_filters, Magenest_Rf_MyAccount->rf_woocommerce_order_status_processing, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.\nPHP message: billing_first_name was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, Woo_Gateway_Wallet_payment->process_payment, WC_Order->payment_complete, WC_Order->save, WC_Order->status_transition, do_action(‘woocommerce_order_status_completed’), WP_Hook->do_action, WP_Hook->apply_filters, Magenest_Rf_MyAccount->rf_woocommerce_order_status_processing, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.\nPHP message: billing_last_name was called incorrectly. Order properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment, Woo_Gateway_Wallet_payment->process_payment, WC_Order->payment_complete, WC_Order->save, WC_Order->status_transition, do_action(‘woocommerce_order_status_completed’), WP_Hook->do_action, WP_Hook->apply_filters, Magenest_Rf_MyAccount->rf_woocommerce_order_status_processing, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong. This message was added in version 3.0.\n’, referer: https://mywebsite.com/finalizar-compra/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Subrata Mal

    (@subratamal)

    @berbercito

    This might be a database issue. Maybe the dependent table for WooWallet not added into the database while plugin installed. Please deactivate the plugin and reactivate again and let us know if the problem resolved also please check woo_wallet_transactions and woo_wallet_transaction_meta tables are created in the database.

    Thank you.

    Hi,

    Thanks for your quick replay. I have been investigating a little further and I found out the source of the problem. There is a conflict with this plugin. if it is active I run into the mentioned issue.

    The tables you said are in my database. So now I have to if the developer of the plugin above can help.

    Thanks again

    Plugin Author Subrata Mal

    (@subratamal)

    Hi @berbercito

    Thanks for letting us know. As that is a paid plugin so we can not help you to solve the plugin conflict. Please contact the plugin author. I am marking this topic as resolved please feel free to create a new support topic for any further assistance.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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