Title: Internal Server Error on wp-login.php
Last modified: August 22, 2016

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# Internal Server Error on wp-login.php

 *  [msagency](https://wordpress.org/support/users/msagency/)
 * (@msagency)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-on-wp-loginphp/)
 * On my site:
 * [http://www.msagency.it/wp-login.php](http://www.msagency.it/wp-login.php)
 * not receive WORDPRESS autentication form, but:
 * “Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator at [postmaster@msagency.it](https://wordpress.org/support/topic/internal-server-error-on-wp-loginphp/postmaster@msagency.it?output_format=md)
   to inform them of the time this error occurred, and the actions you performed
   just before this error.
 * More information about this error may be available in the server error log.”
 * What about wrong?
 * I have already checked mySql information on wp-config.php and are correct.
 * Recently WordPress was auto-update to 3.93 version.
 * I’m not shure what is my previously version of wp, how i know that without login,
   but only with ftp access?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-on-wp-loginphp/#post-5630082)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the Twenty Fourteen theme
   to rule-out a theme-specific issue. If you don’t have access to your admin panel,
   access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via FTP or
   SFTP and rename the `.htaccess` file. If you can’t find a `.htaccess` file, make
   sure that you have set your FTP or SFTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period. If
   you don’t have access to your server error log, ask your hosting provider to 
   look for you.

Viewing 1 replies (of 1 total)

The topic ‘Internal Server Error on wp-login.php’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/internal-server-error-on-wp-loginphp/#post-5630082)
 * Status: not resolved

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